--- title: "Payment Collection Services" ocid: "ocds-h6vhtk-06aacc" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06aacc" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06aacc.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06aacc.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "TRENT AND DOVE HOUSING" published: "2026-06-01" --- # Payment Collection Services Buyer: TRENT AND DOVE HOUSING Current stage: Planning OCID: ocds-h6vhtk-06aacc [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06aacc) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06aacc.json) ## Summary Trent and Dove Housing in Burton-on-Trent, United Kingdom, is in the planning stage of procuring payment and collection services. The procurement process is currently focused on Preliminary Market Engagement to inform their final procurement strategy for Payment and Collection Services, with responses due by 26th June 2026. The opportunity is categorised under financial services, specifically involving transaction processing and collection agency services, and is set to commence in July 2027. Participating suppliers are invited to complete the PME questionnaire, aiming to influence the procurement’s specifications and pricing structure. The service will support a range of secure payment channels and require integration with existing financial and housing management systems. This tender presents a significant opportunity for businesses specialising in financial transaction processing and collection services, especially small to medium enterprises, to expand their market reach in the public sector. Ideal contenders will be those capable of providing robust payment platform management, transaction processing, and integration services. With a gross value of £600,000 and a focus on ensuring high-quality compliance outcomes, this contract could offer a stable revenue stream over the potential three-year service period, with possible extensions. Engaging with this process could also help businesses stay ahead of future procurement trends and requirements set by regulatory changes. ## Notice Trent & Dove Housing is seeking to procure a suitably experienced and appropriately accredited provider to deliver Payment and Collection Services across its customer base. The service will enable customers to make payments through a range of accessible and secure channels, including PayPoint, Post Office, online payments, telephone/IVR, text payments and Direct Debit facilities. The appointed supplier will be responsible for the provision and management of payment platforms, processing and reconciliation of transactions, secure transfer of customer payments, integration with the Contracting Authority's financial and housing management systems, and the provision of reporting and performance information to support effective contract management. ### Planning Information Trent & Dove Housing intends to undertake Preliminary Market Engagement to inform the development of the final procurement strategy, specification, pricing structure, service requirements and contract documentation for Payment and Collection Services. This exercise aims to understand market capacity, delivery challenges, and innovative approaches to ensure that the future procurement reflects best practice, promotes competition, and delivers high-quality compliance outcomes for Trent & Dove residents and customers. Any subsequent procurement will be conducted in accordance with the PA2023 legislation and the Trent & Dove Housing’s procurement procedures. Interested suppliers are invited to participate in this Pre-Market Engagement (PME) exercise by reviewing and completing the payment collection services PME Questionnaire. Suppliers who wish to participate in this Preliminary Market Engagement are invited to follow the steps below: 1) Visit the GBS Procure website - https://www.gbsprocure.com/ 2) Navigate to the Pre-Market Engagement section. https://www.gbsprocure.com/premarket-engagement 3) Locate the PME Questionnaire page by clicking on the Trent & Dove Housing Logo. 4) Click on the associated document to download the Pre Market Engagement Questionnaire for ID714 - Payment Collection Services. Complete the form in full. Return the completed form via email to: Tom.st.aubyn@trentanddove.org clearly marked “PME Response: ID714 - Payment Collection Services [Supplier name]”. All responses must be submitted by close of business (5pm) on 26/06/2026. Please note: Late submissions may not be considered. All information gathered will be used solely to inform the future procurement approach, specification, and performance measures. Participation in this PME is for market research purposes only and does not constitute a formal tender or pre-qualification process. Trent & Dove Housing may use the feedback received to refine its requirements, evaluation approach, and performance expectations. Suppliers who engage in this PME will not be advantaged or disadvantaged in any subsequent tender process. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/051598-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Jun 2026 | | Submission deadline | Not specified | | Future notice date | 12 Oct 2026 | | Award date | Not specified | | Contract period | 30 Jun 2027 - 30 Jun 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £480,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TRENT AND DOVE HOUSING | | Locality | BURTON-ON-TRENT | | Post town | Derby | | Postcode | DE14 1BL | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG24 Staffordshire CC | | Local authority | East Staffordshire | | Electoral ward | Burton & Eton | | Westminster constituency | Burton and Uttoxeter | | Delivery location | TLF1 Derbyshire and Nottinghamshire, TLF2 Leicestershire, Rutland and Northamptonshire, TLG2 Shropshire and Staffordshire, TLG3 West Midlands | ## CPV Codes ### Divisions - 48 - Software package and information systems - 66 - Financial and insurance services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 48217000 - Transaction-processing software package - 66170000 - Financial consultancy, financial transaction processing and clearing-house services - 66172000 - Financial transaction processing and clearing-house services - 79940000 - Collection agency services ## Release History - 1 Jun 2026 at 16:13 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/051598-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/051598-2026 1st June 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.gbsprocure.com/ - https://www.gbsprocure.com/premarket-engagement - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.trentanddove.org/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06aacc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06aacc.json.