---
title: "Gate Locking & Unlocking Services, Emergency Response & Keyholder Duties"
ocid: "ocds-h6vhtk-06ab1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ab1f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ab1f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ab1f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE ROYAL PARKS"
published: "2026-06-02"
---

# Gate Locking & Unlocking Services, Emergency Response & Keyholder Duties

Buyer: THE ROYAL PARKS  
Current stage: Award  
OCID: ocds-h6vhtk-06ab1f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06ab1f.json)

## Summary

The procurement process for "Gate Locking & Unlocking Services, Emergency Response & Keyholder Duties" was managed by The Royal Parks, a public body governed by law, situated in London. The tender falls under the 'Security services' category and involves responsibilities across various sites in the London area, such as Greenwich Park and Hyde Park. This open procedure was conducted with the award phase completed and the contract awarded to Magenta Security Services Limited on 28th February 2021. The procurement was conducted under the legal framework of the EU Directive 2014/24/EU, with the process fully aligned with the Government Procurement Agreement (GPA). The procurement sought a balance of quality and cost, with criteria weighted 70% for quality and 30% for price.

This tender presents significant opportunities for businesses involved in security services, especially those offering comprehensive and reliable security solutions. SMEs, particularly those with experience in large-scale park security, emergency response, and keyholder duties, would find this contract to be highly relevant. The required services involve not only routine gate operations but also includes emergency responses and visitor management, aligning well for companies equipped to manage key public spaces efficiently. Such opportunities can foster business growth by allowing companies to expand their portfolio and further establish their credibility within the public sector security segment.

## Notice

The provision of gate locking and unlocking services, as well as keyholder duties at various sites in the London area. The Contractor shall also be responsible for safely clearing the parks of visitors and attending to ad hoc callouts.

### Lot Information

Lot 1

The provision of gate locking and unlocking services, as well as keyholder duties at various sites in the London area. The Contractor shall also be responsible for safely clearing the parks of visitors and attending to ad hoc callouts. The contract includes safely clearing parks of users, gate locking duties and keyholder duties at Greenwich Park, The Regent's Park, Victoria Tower Gardens, Hyde Park, Kensington Gardens, Richmond Park, Bushy Park and Brompton Cemetery. Keyholder duties are additionally required for St James's Park. Additional information: Late notice due to admin staff changes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051733-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Feb 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL PARKS |
| Locality | LONDON |
| Post town | West London |
| Postcode | W2 2UH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Hyde Park |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAGENTA SECURITY SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 2 Jun 2026 at 09:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/051733-2026

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:117499-2020:TEXT:EN:HTML
- https://www.royalparks.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ab1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06ab1f.json.