---
title: "Case Management Migration"
ocid: "ocds-h6vhtk-06ab7a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ab7a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ab7a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ab7a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WARWICKSHIRE COUNTY COUNCIL"
published: "2026-06-02"
---

# Case Management Migration

Buyer: WARWICKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06ab7a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06ab7a.json)

## Summary

The procurement process, initiated by Warwickshire County Council, focuses on the "Case Management Migration" project in the IT services category, specifically consulting, software development, Internet and support. This contract involves Warwickshire County Council's migration of its Mosaic social care case management system, alongside Abacus and Synergy systems from on-premise hosting to a cloud-hosted environment. The buyer's location is Warwick, United Kingdom, and the procurement stage has reached the award phase, with the award date set at 2nd June 2026. This contract, valued at £600,000, extends from 15th June 2026 to 9th June 2028. The procurement method employed was a direct award, with the main goal being to ensure continuity and operational integrity during the migration process.

This tender offers substantial growth opportunities for IT service providers, particularly those specialising in large-scale system migrations, cloud hosting transitions, and user acceptance testing. Companies like Permanent Futures Limited, which are skilled in delivering programme governance, project management, and structured testing, would be well-positioned to compete effectively. The tender calls for expertise in handling complex data transitions and maintaining existing workflows and processes, making it ideal for businesses with strong credentials in business intelligence support and technical project management within the public sector. This procurement creates a platform for service providers to demonstrate their capabilities in ensuring seamless operational transitions and to build a long-term partnership with a prominent local government body.

## Notice

The contract comprises the provision of programme, project management and testing services to support Warwickshire County Council's migration of its Mosaic social care case management system, Abacus and Synergy including case management from on-premise hosting to a cloud-hosted environment. The scope of services includes the planning, coordination and delivery of a "lift and shift" (like-for-like) transition of these applications to The Access Group's cloud hosting platform. The migration will ensure continuity of service, system accessibility, and operational integrity for social care users, without introducing new functionality at the point of go-live. The provider will deliver a structured testing approach covering all core system components, including connectivity and access, administrative functions, workflows, forms, reference data, finance and commissioning modules, and reporting and business intelligence outputs. Testing will include multiple user acceptance testing (UAT) cycles, dry run validation and go-live readiness activities. The contract includes responsibility for programme governance, project management, test management, and business intelligence support. Key deliverables include assurance that the applications remain accessible to all intended users, that existing workflows and processes function in line with the current configuration, and that users are able to access historic records and continue case management activities following migration.

### Procurement Information

Permanent Futures were successful in an initial procurement exercise to find a partner to support the migration. Having completed the activities from the procurement exercise, it has become clear that the current delivery vehicle could be enhanced through further external support. Having completed the initial contract, the supplier has enabled the planned delivery of services, and therefore removing them from the project at this stage would create disproportionate technical difficulties for the Council if an alternative supplier was appointed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/051897-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 1 Jun 2026 |
| Contract period | 14 Jun 2026 - 9 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE COUNTY COUNCIL |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV34 4SA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Warwick |
| Electoral ward | Warwick Saltisford |
| Westminster constituency | Warwick and Leamington |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PERMANENT FUTURES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Jun 2026 at 12:40 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/051897-2026
- 2 Jun 2026 at 12:31 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/051889-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/051897-2026
  2nd June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/051889-2026
  2nd June 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.futures.co.uk
- http://www.warwickshire.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ab7a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06ab7a.json.