---
title: "Preliminary Market Engagement for Supported Accommodation Security And Concierge Services Framework"
ocid: "ocds-h6vhtk-06ada8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ada8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ada8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ada8.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "CARDIFF COUNCIL"
published: "2026-06-10"
---

# Preliminary Market Engagement for Supported Accommodation Security And Concierge Services Framework

Buyer: CARDIFF COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-06ada8

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## Summary

Cardiff Council is in the planning stage for a procurement process to engage Security and Concierge Services for fourteen supported accommodation sites across Cardiff. This initiative is categorised under the services industry, specifically targeting security services. The contract is valued at approximately £3.7 million, with an initial duration of one year and an option to extend for an additional 12 months. A Pre-Market Engagement Event will occur on 2 July 2026, and interested suppliers must register their interest by 26 June 2026. The procurement method is open, and this process is documented under the tag of planning, suggesting the tender has not yet been formally released.

This tender represents a significant opportunity for businesses, especially those experienced in providing security services in a social care context. Companies with expertise in supporting vulnerable populations, including families, managed properties, and youth-specialist models, will find this opportunity particularly aligned with their strengths. Notably, the need for a trauma-informed and relational approach in service delivery highlights the importance of understanding complex client needs, offering a competitive edge to businesses that prioritise empathy and quality service. The potential for a long-term framework contract offers substantial growth prospects for small and medium-sized enterprises (SMEs) looking to expand their operations within the public sector in Wales.

## Notice

Cardiff Council is releasing a tender for the provision of Security and Concierge Services to be provided across fourteen of their supported accommodation sites. The allocation is approximately PS3,700,000 over the full duration of contract. The Framework is for a period of 1 year with the option to extend for 12 months. All of the supported accommodation sites are across Cardiff, including single and family accommodation, managed properties and a specialist young person's model. This is not a traditional or rigid security contract. The service is intended to support vulnerable residents within accommodation settings, with officers working alongside support staff to promote safety, wellbeing and stability. The service must be delivered in a psychologically informed and trauma-informed way, with an emphasis on building positive relationships and responding to residents with empathy, respect and an understanding of their individual needs. The Contracting Authority does envisage that the employees working on the current service shall transfer to the successful Tenderer or its subcontractors, under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) ("TUPE"). Tenderers are advised to form their own view as to the extent of the application of TUPE and the costs associated with this. The Contracting Authority reserves the right to ask Tenderers to confirm their approach to TUPE transfers and how any associated costs have been addressed in their Tender. The link to the Public Services Outsourcing and Workforce Code is available here: https://www.gov.wales/sites/default/files/publications/2026-03/public-services-outsourcing-and-workforce-code_1.pdf Tenderers participating in procurements must register on the central digital platform (CDP). Tenderers can submit their core Tenderer information and, where a procurement opportunity arises, share this information with the contracting authority via the CDP. It is free to use and will mean Tenderers should no longer have to re-enter this information for each public procurement but simply ensure it is up to date and subsequently shared. The CDP is available at https://www.gov.uk/find-tender. This section of the PSQ provides confirmation that Tenderers have taken these steps. Where a Tenderer, it's associated persons or sub-contractor provides exclusion grounds within their CDP submission, contracting authorities must or may exclude that Tenderer from the procurement, depending on whether the exclusion ground for which the Tenderer has been put is mandatory or discretionary. Mandatory exclusions are Defined in schedule 6 of the Procurement Act 2023 and Discretionary exclusions are Defined in schedule 7 of the Procurement Act 2023. Those who wish to participate in this Market Engagement are not required to respond to this and does not preclude you from bidding when the tender is live. This notice is to confirm that a Pre-Market Engagement Event is to be held on Thursday 2 July 2026. The event provides an opportunity to give clarity on the contract requirements and the vulnerable clients. The deadline for suppliers to register their interest is Friday 26 June 2026 at 5pm.If you wish to register your interest, please follow this link: https://wales.business-events.org.uk/en/events/preliminary-market-engagement-cardiff-council-supported-accommodation-security-and-concierge-services/

### Lot Information

Lot 1

Renewal: 12 month framework length with the option to extend a further 12 months

### Planning Information

Cardiff Council is releasing a tender for the provision of Security and Concierge Services to be provided across fourteen of their supported accommodation sites. The allocation is approximately £3,700,000 over the full duration of contract. The Framework is for a period of 1 year with the option to extend for 12 months.
All of the supported accommodation sites are across Cardiff, including single and family accommodation, managed properties and a specialist young person’s model. This is not a traditional or rigid security contract. The service is intended to support vulnerable residents within accommodation settings, with officers working alongside support staff to promote safety, wellbeing and stability. The service must be delivered in a psychologically informed and trauma-informed way, with an emphasis on building positive relationships and responding to residents with empathy, respect and an understanding of their individual needs.
The Contracting Authority does envisage that the employees working on the current service shall transfer to the successful Tenderer or its subcontractors, under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) ("TUPE"). Tenderers are advised to form their own view as to the extent of the application of TUPE and the costs associated with this. The Contracting Authority reserves the right to ask Tenderers to confirm their approach to TUPE transfers and how any associated costs have been addressed in their Tender.
The link to the Public Services Outsourcing and Workforce Code is available here: https://www.gov.wales/sites/default/files/publications/2026-03/public-services-outsourcing-and-workforce-code_1.pdf 
Tenderers participating in procurements must register on the central digital platform (CDP). Tenderers can submit their core Tenderer information and, where a procurement opportunity arises, share this information with the contracting authority via the CDP. It is free to use and will mean Tenderers should no longer have to re-enter this information for each public procurement but simply ensure it is up to date and subsequently shared. The CDP is available at https://www.gov.uk/find-tender. This section of the PSQ provides confirmation that Tenderers have taken these steps.
Where a Tenderer, it’s associated persons or sub-contractor provides exclusion grounds within their CDP submission, contracting authorities must or may exclude that Tenderer from the procurement, depending on whether the exclusion ground for which the Tenderer has been put is mandatory or discretionary. Mandatory exclusions are Defined in schedule 6 of the Procurement Act 2023 and Discretionary exclusions are Defined in schedule 7 of the Procurement Act 2023.
Those who wish to participate in this Market Engagement are not required to respond to this and does not preclude you from bidding when the tender is live.
This notice is to confirm that a Pre-Market Engagement Event is to be held on Thursday 2 July 2026. The event provides an opportunity to give clarity on the contract requirements and the vulnerable clients.
The deadline for suppliers to register their interest is Friday 26 June 2026 at 5pm.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/054934-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2026 |
| Submission deadline | 2 Sep 2026 |
| Future notice date | 31 Jul 2026 |
| Award date | Not specified |
| Contract period | 1 Jan 2027 - 31 Dec 2028 |
| Recurrence | 2029-07-04 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,700,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARDIFF COUNCIL |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 4UW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Butetown |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 10 Jun 2026 at 16:06 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/054934-2026
- 10 Jun 2026 at 15:23 - PlanningUpdate - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/054902-2026
- 4 Jun 2026 at 13:28 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/052866-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/054934-2026
  10th June 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/054902-2026
  10th June 2026 - Planned procurement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/052866-2026
  4th June 2026 - Planned procurement notice on Find a Tender

## Notice URLs

- http://www.cardiff.gov.uk
- https://supplierlive.proactisp2p.com/Account/Login
- https://wales.business-events.org.uk/en/events/preliminary-market-engagement-cardiff-council-supported-accommodation-security-and-concierge-services/
- https://www.gov.uk/find-tender
- https://www.gov.wales/sites/default/files/publications/2026-03/public-services-outsourcing-and-workforce-code_1.pdf
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ada8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06ada8.json.