---
title: "BCU-FTS-63075 - VIDEO CONFERENCING EQUIPMENT, SUPPORT & MAINTENANCE"
ocid: "ocds-h6vhtk-06adb5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06adb5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06adb5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06adb5.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "BETSI CADWALADR UNIVERSITY HEALTH BOARD"
published: "2026-06-04"
---

# BCU-FTS-63075 - VIDEO CONFERENCING EQUIPMENT, SUPPORT & MAINTENANCE

Buyer: BETSI CADWALADR UNIVERSITY HEALTH BOARD  
Current stage: Tender  
OCID: ocds-h6vhtk-06adb5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06adb5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06adb5.json)

## Summary

Betsi Cadwaladr University Health Board is actively seeking to procure video conferencing equipment, along with support and maintenance services. This tender, titled "BCU-FTS-63075 - VIDEO CONFERENCING EQUIPMENT, SUPPORT & MAINTENANCE," falls under the industry categories of television and audio-visual equipment, as well as services related to telecommunications maintenance. It is particularly aimed at providing solutions across multiple sites in North Wales. The procurement process is currently at the Tender stage, with key deadlines set for submissions by 3rd July 2026, and the award expected to follow by 3rd August 2026. The open procurement procedure values the tender at £490,000 net, with an option for a 24-month contract renewal.

This tender provides significant opportunities for businesses that specialise in video conferencing technology and related support services, particularly those proficient with Microsoft Teams and PolyCom systems. Eligible businesses, especially SMEs, are encouraged to participate as the procurement seeks professional services for planning and implementing the migration from legacy systems to modern solutions. The engagement is not only a direct revenue opportunity but also a chance to build lasting relationships with NHS bodies in Wales, potentially opening doors to further public sector contracts in the region. The ideal candidates will be HP Polycom authorised resellers, capable of delivering technical expertise and maintenance services across Betsi Cadwaladr University Health Board’s extensive estate.

## Notice

Betsi Cadwaladr University Health Board (BCUHB) are looking to procure video conferencing equipment and would like to establish a support and maintenance contract alongside for these devices to assist the local BCUHB support teams to manage and support its PolyCom Video Conferencing estate. BCUHB has a number of Video Conferencing codec endpoints still in use across its sites within North Wales. Most of these endpoints are located in the three District General Hospitals at Ysbyty Gwynedd, Ysbyty Wrexham Maelor, Ysbyty Glan Clwyd and at some of the eighteen Community Hospital sites across North Wales. The health board use Microsoft Teams for much of its collaboration and videoconferencing requirement but also use PolyCom endpoints in situations where a room-based system is required (e.g. large meeting rooms, and Multi-Disciplinary Clinical Meetings). The health board also subscribe to a PexIP CVI SaaS service allowing legacy non-MS Teams codecs to interoperate with MS Teams meetings as required. The strategic direction for the health board is to facilitate a planned retirement of these older codecs and upgrade them to native MS Teams codecs within the next 12 months, allowing the health board to retire its PexIP service. BCUHB is seeking to procure options for a third-party contract for the provision of Professional Services in relation to its Video Conferencing estate to include (but not be limited to) the following; 1. Assist with the auditing and documentation of the existing BCUHB legacy Video Conferencing estate. 2. Assist with the planning, preparation, and implementation of BCUHB migration from legacy PolyCom codecs to native Microsoft Teams endpoints where appropriate (e.g. for Clinical Multi-Disciplinary meeting rooms). 3. Audit, plan, and implement software maintenance and upgrade activity for the entire VC Codec estate and associated environments. 4. Configuration, planning, and maintenance of a BCU specific central Video Conferencing management portal. 5. Configuration, planning, maintenance, and administrative tasks relating to the PolyCom Videoconferencing service. 6. Help to develop and ensure that all Video Conferencing systems are correctly monitored, managed, and maintained using appropriate tools (e.g. management portal). 7. Ensure all system documentation in relation to the Video Conferencing estate kept up to date. The successful contractor will provide services as set out above to assist and support an established and experienced Voice and Data team within the ICT department of BCUHB.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/052898-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jun 2026 |
| Submission deadline | 3 Jul 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 16 Aug 2026 - 13 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £490,000 |
| Lots value | £490,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BETSI CADWALADR UNIVERSITY HEALTH BOARD |
| Additional buyers | NHS WALES SHARED SERVICES PARTNERSHIP (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | BANGOR |
| Post town | Llandudno |
| Postcode | LL57 2PW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 50 - Repair and maintenance services

### Codes

- 32320000 - Television and audio-visual equipment
- 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

## Release History

- 4 Jun 2026 at 14:02 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/052898-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/052898-2026
  4th June 2026 - Tender notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.ukp.app.jaggaer.com/home.html
- https://etenderwales.ukp.app.jaggaer.com/home.htmlBCU-FTS-63075itt_125070
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06adb5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06adb5.json.