---
title: "Provision of AACC and Complex Care Software Licence and Support Service"
ocid: "ocds-h6vhtk-06ae6d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ae6d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ae6d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06ae6d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD"
published: "2026-06-05"
---

# Provision of AACC and Complex Care Software Licence and Support Service

Buyer: NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-06ae6d

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## Summary

The NHS West and North London Integrated Care Board has completed a procurement process for the "Provision of AACC and Complex Care Software Licence and Support Service," focusing on software package and information systems within the goods category. The procurement was executed through a direct award under Lot 2 of the GCA G-Cloud 14 framework agreement, avoiding a prior call for competition. Located in North West London, this contract aims to ensure continued software support for All Age Continuing Care and Complex Care, essential for managing domiciliary care. The agreement was signed on 1st June 2026, valued at £229,429.75, and initially secured for one year with an option to extend for an additional year.

This tender presents opportunities for businesses specialising in software solutions and support, particularly those experienced in license management and IT software packages. Although the award was made directly to BroadCare Solutions Ltd, the framework allows for future expansion and adaptation, potentially opening the door for small and medium enterprises with innovative capabilities in healthcare software to engage in such opportunities. As the merger of North West and North Central London ICBs evolves, businesses adept at providing scalable solutions within a framework agreement might find significant entry points in similar future tenders.

## Notice

The ICB has awarded a contract for the provision of software licences and support services for All Age Continuing Care and Complex Care for the monitoring and management of the provision of domiciliary care provision for all age continuing continuing care clients.

### Lot Information

Lot 1

Following the merger of North West London and North Central London ICBs to allow the changes to be implemented, the longer term position for AACC to be agreed and a new solution to be procured, a continuation of the existing service from the incumbent provider is required. There is no option to extend the existing contract which expires 31/03/26, therefore a new contract has been awarded to the existing provider under Lot 2 of the GCA G-Cloud 14 framework agreement for a period of one year, with the option to extend for a further year.

### Procurement Information

A direct award under Lot 2 of the GCA G-Cloud 14 framework agreement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/053207-2026 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 May 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £229,429 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI7 Outer London - West and North West |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BROADCARE SOLUTIONS LTD (FORMERLY CHS HEALTHCARE SOFTWARE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48218000 - License management software package
- 48517000 - IT software package

## Release History

- 5 Jun 2026 at 09:59 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/053207-2026

## Notice URLs

- https://www.westandnorthlondon.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06ae6d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06ae6d.json.