---
title: "Pre-Enrolment CRM Solution"
ocid: "ocds-h6vhtk-06af0c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06af0c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06af0c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06af0c.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "UNIVERSITY OF HUDDERSFIELD"
published: "2026-06-05"
---

# Pre-Enrolment CRM Solution

Buyer: UNIVERSITY OF HUDDERSFIELD  
Current stage: Planning  
OCID: ocds-h6vhtk-06af0c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06af0c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06af0c.json)

## Summary

The University of Huddersfield, a public authority under sub-central government, is in the planning stage of a procurement process for a Pre-Enrolment CRM Solution. The aim is to modernise its current CRM capabilities across Marketing, International Recruitment, UK Student Recruitment, and Pre-Enrolment operations. This process includes a supplier webinar scheduled for 12 June 2026, where potential providers can gain insight into the University's requirements and the current CRM landscape. The engagement is primarily for market insight rather than a formal tender, with any further information from suppliers due by 26 June 2026. The intended procurement category includes software packages, IT services, and consultancy, with the contract planned to run from January 2027 to January 2037 in Huddersfield, United Kingdom.

This initiative presents significant opportunities for technology companies specialising in CRM solutions and IT services. Businesses involved in software development, project management consultancy, and CRM implementation can benefit from engaging with the University during this planning phase to better understand its requirements and potentially influence the future procurement route. With the University seeking a unified platform to streamline student recruitment, companies capable of offering scalable, off-the-shelf solutions that enhance operational efficiency and communication are well-positioned to respond to potential future tenders arising from this engagement.

## Notice

This is not a tender exercise. This is a scoping phase and not part of any formal procurement process and there is no commitment to carry out such a process at this stage. Participation or non-participation in this PME exercise shall not prevent any supplier from participating in any future procurement process, nor is it intended that any information provided shall place any supplier at an advantage or disadvantage in any future procurement exercise. The University of Huddersfield is embarking on a major modernisation of its CRM capability to strengthen Marketing, International Recruitment, UK Student Recruitment and Pre-Enrolment operations. The current fragmented ecosystem limits the University's ability to track and manage leads effectively, understand prospective student behaviour, and deliver personalised, data-driven engagement at scale. These systems no longer meet the needs of the teams they support, resulting in inefficiencies, inconsistent insight and constrained conversion performance. As part of this transformation, the University is seeking insight from technology suppliers on how modern CRM solutions can support its vision for reshaping engagement with prospective students. The University is particularly interested in how a next-generation Education CRM could deliver a single, unified platform that supports the prospective student journey, enhances operational efficiency, and enables more targeted and impactful communication. The initial focus is prospect-to-applicant activity across Marketing, International Recruitment, UK Student Recruitment and Pre-Enrolment. Any future solution would also need to provide a scalable foundation for potential expansion across the wider student lifecycle, should the University choose to extend its CRM capability further through a commercially available off the shelf solution. The stated contract start and end dates are indicative only at this stage.

### Planning Information

The University invites all interested providers to a supplier webinar on 12 June 2026.
The webinar, hosted by the University’s Head of Digital Programme Delivery, will set out the University’s current CRM position, the need for change, the intended scope of discovery, and the areas where supplier insight is being sought. Participants will also have the opportunity to ask relevant questions regarding the University’s requirements.
Please register for the webinar before 12 noon on 12 June 2026 via the following link:
https://events.teams.microsoft.com/event/e609461b-7315-478c-b9b7-3dfa1a05aa6f@b52e9fda-0691-4585-bdfc-5ccae1ce1890
The University reserves the right to cancel the webinar if insufficient interest is received. 
If you experience any issues registering for the webinar, please email digitaldeliverypmo@hud.ac.uk 
A recording of the webinar and Q&A summary will be made available to attendees or on request, by emailing digitaldeliverypmo@hud.ac.uk
Following the webinar, participants are invited to provide further information via an online form. 
A link to the online form will be shared with registered participants on 10 June 2026 and again after the webinar. 
This is not a mandatory requirement, but responses will inform the University’s CRM business case, options appraisal and potential future procurement route.
The requested further information should be submitted by 5pm on 26 June 2026. 
The University may invite selected suppliers to follow-up discussions or product demonstrations where further clarification would help inform the CRM business case and options appraisal. 
This engagement is for market insight only. It is not a tender exercise.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/053479-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 26 Jun 2026 |
| Award date | Not specified |
| Contract period | 4 Jan 2027 - 3 Jan 2037 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF HUDDERSFIELD |
| Locality | HUDDERSFIELD |
| Post town | Huddersfield |
| Postcode | HD1 3DH |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE44 Calderdale and Kirklees |
| Local authority | Kirklees |
| Electoral ward | Newsome |
| Westminster constituency | Huddersfield |
| Delivery location | TLE44 Calderdale and Kirklees |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48445000 - Customer Relation Management software package
- 72000000 - IT services: consulting, software development, Internet and support
- 72212445 - Customer Relation Management software development services
- 72224000 - Project management consultancy services
- 72263000 - Software implementation services

## Release History

- 5 Jun 2026 at 14:57 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/053479-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/053479-2026
  5th June 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://events.teams.microsoft.com/event/e609461b-7315-478c-b9b7-3dfa1a05aa6f@b52e9fda-0691-4585-bdfc-5ccae1ce1890
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06af0c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06af0c.json.