--- title: "HCC - 03/26 - Provision of 2026 Council Tax Reviews Framework" ocid: "ocds-h6vhtk-06b00e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b00e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b00e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b00e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "HERTFORDSHIRE COUNTY COUNCIL" published: "2026-06-08" --- # HCC - 03/26 - Provision of 2026 Council Tax Reviews Framework Buyer: HERTFORDSHIRE COUNTY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-06b00e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b00e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06b00e.json) ## Summary Hertfordshire County Council is currently in the tender stage for the procurement of the "HCC - 03/26 - Provision of 2026 Council Tax Reviews Framework." This opportunity is set in the UKH23 region, encompassing Stevenage, UK, and focuses on the services industry. The framework aims to assist Billing Authorities in Hertfordshire with reviewing Council Tax discounts and exemptions through various lots, including Single Person Discount and reviews of empty properties. Businesses are invited to express interest in this open procurement by 8th July 2026, with the contract award period anticipated to conclude by 3rd September 2026. The contract commences on 1st October 2026, with possible extensions extending it to a four-year framework. This framework provides a significant business growth opportunity, particularly for companies specialising in financial services, IT solutions, and data management. Companies with innovative solutions for verifying discounts and exemptions will find this tender advantageous. SMEs and volunteer sector enterprises can compete effectively due to the framework's structure, which encourages participation across various contract lots. The procurement is set up as an open procedure, allowing a broad range of businesses to apply, with a focus on delivering robust solutions for Council Tax reviews across multiple district and borough councils within Hertfordshire. ## Notice The Framework is let by HCC so the Billing Authorities in Hertfordshire, which are the District and Borough Councils can engage the Provider(s) to review the discounts and exemptions within their Council Tax records. The Billing Authorities are: * North Herts District Council * Three Rivers District Council * Broxbourne Borough Council * East Herts District Council * St. Albans City and District Council * Hertsmere Borough Council * Stevenage Borough Council * Welwyn Hatfield Borough Council * Dacorum Borough Council * Watford Borough Council The Framework will consist of three Lots as per the below table. The Council would expect that the Tenderers would be able to supply one, two or all of these types of review. For the single person discount, if residents are found to be incorrectly claiming a discount on council tax by stating that they are a single person and should receive the 25% discount when they should not, then this discount should be removed. For the known and unknown empty property review this should concentrate on the review of premium exemptions in the Council Tax scheme, this could apply to long-term empty properties and second homes. Local Authorities can charge a Council Tax premium on empty properties and second homes in their areas. These are properties that are furnished but not used as anyone's primary residence. If owners are found to be living or letting a second home, which they have formerly said is 'empty and unfurnished' or 'uninhabitable', then any discount may be removed, and a premium charge may be applied. For the other reviews concerned with exemptions and discounts we are looking for providers to use innovative solutions to review the other exemptions and discounts in the scheme. For example, this could be around student exemptions. Residents can re-apply for any discount or exemption post review, and the District Council will require monitoring of all re-applications. Lot number Lot Title Lot 1 Single Person Discount Review Lot 2 Review of known and unknown empty properties Lot 3 Other Reviews concerned with exemptions and discounts Please refer to the tender documents for full details. This procurement is an open process. Organisations wishing to take part in this project are invited to 'express an interest' and also 'opt in' which will give access to the full procurement documents in the e-tendering system. To be considered as a Tenderer you must complete and submit a Tender by the deadline of 12 noon on the 8th July 2026 Please allow sufficient time to make your return, as Tender submissions cannot be uploaded and submitted after this return deadline. Please ensure that where possible documents are uploaded as a PDF and that file names are succinct. Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents, and can be addressed to the main contact as shown in the details above. Tenderers should be aware that due to the nature of the Services provided, any Contract formed as a result of this procurement process shall be executed as a deed. Tenderers should seek independent legal advice on the implications of this prior to submitting their Tender, where appropriate. Please note that the contract requirements will be subject to available financial resources, supplier performance and flexibility to meet changing demands. To access this opportunity please visit https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home ### Lot Information Single Person Discount Review Lot 1 - Please refer to Schedule 1 of the Framework Agreement Renewal: The Period for this Framework is an initial period of 2 years with the option to extend up to a further 1 + 1 years. Therefore, the maximum duration of this Framework could be 4 years. Review of known and unknown empty properties Lot 2 - Please refer to Schedule 1 of the Framework Agreement Renewal: The Period for this Framework is an initial period of 2 years with the option to extend up to a further 1 + 1 years. Therefore, the maximum duration of this Framework could be 4 years. Other Reviews concerned with exemptions and discounts Lot 3 - Please refer to Schedule 1 of the Framework Agreement Renewal: The Period for this Framework is an initial period of 2 years with the option to extend up to a further 1 + 1 years. Therefore, the maximum duration of this Framework could be 4 years. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/053916-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Jun 2026 | | Submission deadline | 8 Jul 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2026 - 30 Sep 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £800,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HERTFORDSHIRE COUNTY COUNCIL | | Locality | STEVENAGE | | Post town | Stevenage | | Postcode | SG1 2FQ | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH2 Bedfordshire and Hertfordshire | | ITL 3 | TLH26 North and East Hertfordshire | | Local authority | Stevenage | | Electoral ward | Symonds Green | | Westminster constituency | Stevenage | | Delivery location | TLH23 Hertfordshire CC | ## CPV Codes ### Divisions - 48 - Software package and information systems - 66 - Financial and insurance services - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 66000000 - Financial and insurance services - 72000000 - IT services: consulting, software development, Internet and support - 72300000 - Data services ## Release History - 8 Jun 2026 at 14:47 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/053916-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/053916-2026 8th June 2026 - Tender notice on Find a Tender - https://in-tendhost.co.uk/supplyhertfordshire Please either register or log in to the above web address, and then 'express interest' and 'opt in' in order to view the full set of documentation relating to this tender opportunity ## Notice URLs - http://www.hertfordshire.gov.uk - https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b00e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b00e.json.