---
title: "Telephony and Contact Centre Solution"
ocid: "ocds-h6vhtk-06b01a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b01a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b01a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b01a.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "BRIGHTON AND HOVE CITY COUNCIL"
published: "2026-06-08"
---

# Telephony and Contact Centre Solution

Buyer: BRIGHTON AND HOVE CITY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-06b01a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06b01a.json)

## Summary

Brighton and Hove City Council has commenced the planning stage of a procurement process for a Telephony and Contact Centre Solution. The tender, identified by ID 053932-2026, falls under the services category with a focus on telephone and data transmission services. This procurement process is planned to conclude with a contract period running from 31st October 2027 to 31st October 2031. The buying organisation, Brighton and Hove City Council, operates as a public authority at the sub-central government level in the United Kingdom, based at Hove Town Hall. Interested parties should note that a future notice date is set for 31st October 2026, indicating when further communication is expected.

This tender presents a significant opportunity for businesses specialising in telephony and data transmission services. Companies capable of providing comprehensive telecommunication solutions, particularly those experienced in handling contact centre requirements, may find this project to be a valuable growth opportunity. Businesses that are adept at navigating public sector contracts and can deliver innovative communication solutions aligned with government regulations are likely to be well-suited to compete. By participating in this tender, such entities can expand their client base and develop a strong partnership with a prominent municipal council.

## Notice

The supply of a Telephony and Contact Centre Solution for the Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/053932-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 31 Oct 2026 |
| Award date | Not specified |
| Contract period | 30 Oct 2027 - 31 Oct 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRIGHTON AND HOVE CITY COUNCIL |
| Locality | HOVE |
| Post town | Brighton |
| Postcode | BN3 3BQ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ21 Brighton and Hove |
| Local authority | Brighton and Hove |
| Electoral ward | Central Hove |
| Westminster constituency | Hove and Portslade |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64210000 - Telephone and data transmission services

## Release History

- 8 Jun 2026 at 15:07 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/053932-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/053932-2026
  8th June 2026 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b01a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b01a.json.