---
title: "TSM survey"
ocid: "ocds-h6vhtk-06b071"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b071"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b071.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b071.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DURHAM AGED MINEWORKERS' HOMES ASSOCIATION"
published: "2026-06-09"
---

# TSM survey

Buyer: DURHAM AGED MINEWORKERS' HOMES ASSOCIATION  
Current stage: Award  
OCID: ocds-h6vhtk-06b071

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b071)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06b071.json)

## Summary

The procurement process for the "TSM survey" has been successfully completed by the Durham Aged Mineworkers' Homes Association, a sub-central government public authority based in Chester-le-Street, United Kingdom. The initiative aimed to conduct an independent resident survey focused on Tenant Satisfaction Measures. The direct award contract, facilitated under UK legislation 2023/54, was valued at £63,292.60 with a total gross amount of £75,951.12, awarded to Acuity Research & Practice Ltd. The contract is set to commence on 14th August 2026 and conclude on 13th August 2031, covering services within the research consultancy sector with specific attention to service satisfaction in the region coded as UKC.

This tender presents considerable opportunities for businesses specialising in research and consultancy services, particularly those with expertise in customer satisfaction and public housing surveys. SMEs like Acuity Research & Practice Ltd, which successfully secured this contract, demonstrate the potential for growth and partnership in similar public procurement projects. Businesses equipped with the technical skill set to provide insights on housing services and regulatory compliance are well-positioned to benefit from such contracts. The procurement method, characterised by a direct award for technical reasons, underscores the importance of tailored expertise and the capacity to swiftly meet regulatory expectations.

## Notice

To undertake an independent resident survey to collect Tenant Satisfaction Measures (TSM) and help DAMHA meet regulatory requirements. The survey will provide DAMHA with insight into the how satisfied residents are with their homes and the services provided by their landlord.

### Procurement Information

N/A

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/054078-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 9 Jun 2026 |
| Contract period | 13 Aug 2026 - 13 Aug 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £63,292 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM AGED MINEWORKERS' HOMES ASSOCIATION |
| Locality | CHESTER-LE-STREET |
| Post town | Durham |
| Postcode | DH3 3YH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Chester-le-Street West Central |
| Westminster constituency | North Durham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACUITY RESEARCH & PRACTICE |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 9 Jun 2026 at 08:38 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/054078-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/054078-2026
  9th June 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b071. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b071.json.