---
title: "PME - COMMUNITY DENTAL SERVICE REPLACEMENT IT SYSTEM"
ocid: "ocds-h6vhtk-06b078"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b078"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b078.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b078.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "BETSI CADWALADR UNIVERSITY HEALTH BOARD"
published: "2026-06-09"
---

# PME - COMMUNITY DENTAL SERVICE REPLACEMENT IT SYSTEM

Buyer: BETSI CADWALADR UNIVERSITY HEALTH BOARD  
Current stage: Planning  
OCID: ocds-h6vhtk-06b078

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06b078.json)

## Summary

The Betsi Cadwaladr University Health Board seeks to replace its community dental service IT systems and is in the planning stage of procurement. The procurement focuses on IT services within the healthcare sector, specifically targeting systems that align with the clinical requirements of their multi-location services in North Wales. The procurement method involves a preliminary market engagement with potential suppliers. Key dates include the deadline for registering interest by 19th June 2026 and demonstration dates on 24th June and 1st July 2026. This initiative will enhance services provided to a diverse patient base, including those with complex needs, across numerous clinic locations.

This tender offers significant opportunities for businesses specialising in IT services and software systems, particularly those with a track record in healthcare solutions. Suitable candidates would benefit from demonstrating capabilities in delivering robust and reliable software solutions that can enhance service efficiency and accessibility. Small and medium enterprises (SMEs) might find this contract appealing, given its allowance for SME participation in a project valued at £780,000 gross. Successful contractors will engage in a partnership projected to start in October 2026, with potential extensions through 2032, making it an attractive prospect for growing businesses in the IT sector.

## Notice

Betsi Cadwaladr University Health Board are looking to hold demonstration days with suppliers to demonstrate their community dental service replacement IT systems. The Health Board are looking for demonstrations from suppliers that have experience in the provision of dental systems and services. BCUHB Community Dental Services (CDS) delivers a comprehensive range of services across 24 clinic locations and 5 administrative locations in North Wales, including specialist clinics, hospital-based general anaesthetic services, a prison site and oral health promotion teams. The Service provides care for approximately 60,000 patients annually, spanning routine, specialist, urgent, and preventative dental care. This includes clinic-based treatment, minor oral surgery, general anaesthetic procedures, oral health promotion, and an out-of-hours emergency dental service, alongside mobile service provision. CDS supports a diverse and often vulnerable patient population, including children with complex needs, individuals with physical or learning disabilities, patients requiring specialist or sedation services, and those who may otherwise struggle to access mainstream dental care. The service is delivered by a multidisciplinary workforce of approximately 200 staff, including clinical, administrative, and support roles. The scale, complexity, and critical nature of CDS provision highlight the importance of resilient and effective digital systems to support safe, efficient, and accessible service delivery. The Health Board are looking to invite interested suppliers to participate in a demo day to demonstrate systems. This engagement will be limited and open to suppliers with demonstrable experience in the provision of dental systems and services, in order to ensure alignment with clinical requirements and mitigate delivery risk. Please only register intertest to participate within the demo day if you have experience in the provision of dental systems and services. The Health Board have put together a spreadsheet of requirements they will wish to discuss/view during the demo day. Please contact Emma.burns@wales.nhs.uk, Olivia.Anderson3@wales.nhs.uk & David.Easton2@wales.nhs.uk for a copy of this requirements list. Your registered interest needs to be complete below and should be completed fully and returned to: Emma.burns@wales.nhs.uk, Olivia.Anderson3@wales.nhs.uk & David.Easton2@wales.nhs.uk Deadline for noted interest for participation: 19th June 2026 12 Noon Demonstration dates: 24th June 2026 & 1st July 2026 (Virtually via MS Teams)

### Planning Information

The Health Board are looking to invite interested suppliers to participate in a demo day to demonstrate systems. This engagement will be limited and open to suppliers with demonstrable experience in the provision of dental systems and services, in order to ensure alignment with clinical requirements and mitigate delivery risk. Please only register intertest to participate within the demo day if you have experience in the provision of dental systems and services.
The Health Board have put together a spreadsheet of requirements they will wish to discuss/view during the demo day. Please contact Emma.burns@wales.nhs.uk, Olivia.Anderson3@wales.nhs.uk & David.Easton2@wales.nhs.uk for a copy of this requirements list.
Your registered interest needs to be complete below and should be completed fully and returned to:
Emma.burns@wales.nhs.uk, Olivia.Anderson3@wales.nhs.uk & David.Easton2@wales.nhs.uk
Deadline for noted interest for participation: 19th June 2026 12 Noon 
Demonstration dates: 24th June 2026 & 1st July 2026 (Virtually via MS Teams)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/054088-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 31 Jul 2026 |
| Award date | Not specified |
| Contract period | 30 Sep 2026 - 30 Sep 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £650,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BETSI CADWALADR UNIVERSITY HEALTH BOARD |
| Additional buyers | NHS WALES SHARED SERVICES PARTNERSHIP (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | BANGOR |
| Post town | Llandudno |
| Postcode | LL57 2PW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Taff's Well |
| Westminster constituency | Cardiff North |
| Delivery location | TLL Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 9 Jun 2026 at 08:51 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/054088-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/054088-2026
  9th June 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b078. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b078.json.