---
title: "Cost of Living and Mental Health Support Programme"
ocid: "ocds-h6vhtk-06b14b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b14b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b14b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b14b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WALES & WEST UTILITIES LIMITED"
published: "2026-06-10"
---

# Cost of Living and Mental Health Support Programme

Buyer: WALES & WEST UTILITIES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-06b14b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06b14b.json)

## Summary

The public procurement process involves a direct award contract for the "Cost of Living and Mental Health Support Programme" initiated by Wales & West Utilities Limited, alongside several gas networks in the UK, such as CADENT GAS LIMITED, SCOTIA GAS NETWORKS LIMITED, and NORTHERN GAS NETWORKS LIMITED. The contract, managed under a "lightTouch" special regime, has been awarded to Mind, a prominent mental health charity known for their expertise in mental health, financial wellbeing, and energy-related support. The contract is valued at £1,380,000 with a gross amount of £1,150,000. The award stage is set for completion with the contract period spanning from 10th July 2026 to 31st May 2028, and the services will be delivered across various regions in the United Kingdom. This procurement, categorized under safety education services, aligns with contributing to public awareness and support concerning financial and mental health services.

This tender presents significant opportunities for organisations aligned with mental health support and energy advice services, particularly those seeking to leverage a robust, national infrastructure for service delivery. Mind, the awarded supplier, is uniquely qualified due to their national coverage and network of local organisations, making them particularly suited for large-scale, community-focused projects. Businesses involved in social service interventions, particularly in mental health, welfare benefits, and energy advice, could find growth opportunities in similar future tenders. Their ability to collaborate on complex, integrated support initiatives addressing multifaceted challenges is essential for success in these types of contracts. This tender underscores the importance of specialised knowledge and service delivery capabilities in securing impactful public sector contracts.

## Notice

This collaborative programme will deliver integrated financial, mental health and energy-related support across England and Wales through national and local service delivery. At a national level, Mind will deliver a Welfare Benefits Helpline supporting 8,230 individuals over a 21-month period. The helpline provides expert advice to individuals experiencing mental health problems, supporting them to navigate the benefits system, improve financial wellbeing, and access additional support where required. Advisors will also be upskilled to provide awareness of the Priority Services Register and signpost individuals to relevant energy support services. At a local level, the programme will deliver community-based support through 24 local Mind organisations, supporting 6,000 individuals over one year. Each local Mind will support 250 people, including 100 individuals receiving in-depth one-to-one support and 150 individuals receiving lighter touch support such as group sessions, drop-ins and workshops. These services will provide tailored, flexible support, including financial guidance, welfare benefits support, energy advice, wellbeing support and access to practical assistance such as hardship grants or vouchers. Individuals will also be supported to access schemes such as Warm Home Discount, Winter Fuel Payments and Priority Services Register registration. The overall objectives are to: improve mental health and financial wellbeing outcomes support vulnerable households to manage energy costs increase access to energy safeguarding services, including PSR provide integrated, accessible support across national and local pathways improve awareness of carbon monoxide safety and energy protection.

### Procurement Information

This contract is proposed for direct award to Mind on the basis of technical capability and unique service delivery. Mind is the leading mental health charity in England and Wales, with an established national infrastructure and a federated network of local Mind organisations delivering community-based support at scale. Mind is uniquely positioned to provide integrated mental health, financial wellbeing, and energy-related support through a combination of a national Welfare Benefits Line and locally embedded services. This dual delivery model enables both nationwide reach and tailored, place-based support, addressing the complex and interrelated challenges of mental health, poverty, and fuel poverty. The organisation's specialist expertise in supporting individuals experiencing mental health problems-particularly those facing barriers such as stigma, low confidence and difficulty engaging with services-ensures effective engagement with vulnerable households who are unlikely to access mainstream energy advice or support independently. Mind's established partnerships, national helpline infrastructure, and extensive local delivery network mean that no alternative provider is able to deliver this integrated, mental health-led model at the required scale and depth across all participating GDN regions. On this basis, Mind represents the only provider capable of delivering the required outcomes, ensuring consistent, accessible, and effective support for vulnerable customers while maximising impact across the network.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/054524-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Jun 2026 |
| Contract period | 9 Jul 2026 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,150,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WALES & WEST UTILITIES LIMITED |
| Additional buyers | CADENT GAS LIMITED; NORTHERN GAS NETWORKS LIMITED; SCOTIA GAS NETWORKS LIMITED |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8FZ |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Garforth & Swillington |
| Westminster constituency | Leeds East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MIND (THE NATIONAL ASSOCIATION FOR MENTAL HEALTH |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80330000 - Safety education services

## Release History

- 10 Jun 2026 at 07:45 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/054524-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/054524-2026
  10th June 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.mind.org.uk/
- https://cadentgas.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b14b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b14b.json.