---
title: "NHS Herefordshire & Worcestershire Integrated Care Board (ICB) NHS Medical Contact Lens Service for Worcestershire"
ocid: "ocds-h6vhtk-06b23a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b23a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b23a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b23a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HEREFORDSHIRE & WORCESTERSHIRE INTEGRATED CARE BOARD"
published: "2026-06-10"
---

# NHS Herefordshire & Worcestershire Integrated Care Board (ICB) NHS Medical Contact Lens Service for Worcestershire

Buyer: NHS HEREFORDSHIRE & WORCESTERSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-06b23a

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## Summary

The NHS Herefordshire & Worcestershire Integrated Care Board has announced the award of a contract for the provision of an NHS Medical Contact Lens Service in Worcestershire. The urgent contract, which commences on 1st June 2026 and ends on 31st May 2027, has been awarded to Primary Eye Care Services Limited following an urgent award process under the Health Care Services (Provider Selection Regime) Regulations 2023. This procurement, valued at £80,000 over a 12-month period, addresses a critical need for continuity in health services after the incumbent provider, BBR Optometry Limited, cited capacity constraints. The award ensures continued support for patients with complex corneal conditions in Worcestershire and has been structured through a limited procurement method without prior publication, approved on 6th May 2026 by relevant Integrated Care Boards.

This tender offers notable opportunities for small and medium-sized enterprises, especially those in the healthcare services sector, capable of delivering specialised optometry services. By acting as a lead provider, Primary Eye Care Services Limited is collaborating with local Worcestershire optometrists, promoting a network provider model to ensure efficient contract management and governance. Such collaborations allow small independent practices to grow their business through subcontracting opportunities and capability development, establishing strong relationships with NHS services. The contract, focusing on health services under the CPV 85100000 classification, involves a cost-per-case payment model, offering businesses a predictable revenue stream aligned with service demand.

## Notice

This is a Confirmation of Contract Award notice pursuant to Regulation 14 of the Health Care Services (Provider Selection Regime (PSR)) Regulations 2023 for the provision of an NHS medical contact lens service for the county of Worcestershire, United Kingdom A PSR urgent award process has been followed under the above-named regulations. The justification for the urgent award is rpvided at Section II.2.4.

### Lot Information

Lot 1

The NHS medical contact lens service supports patients with complex corneal conditions who require specialist contact lenses to maintain vision and daily functioning, following referral from hospital ophthalmology services. This is a specialist service, including assessment, fitting, supply, and ongoing review of specialist contact lenses following referral. The Herefordshire and Worcestershire medical contact lens service has been, to date, delivered by a single provider, BBR OPTOMETRY LIMITED in Hereford. This provider has recently stated that it has become unable to continue to provide the service in Worcestershire due to capacity constraints. Interim arrangements were agreed with BBR OPTOMETRY LIMITED to continue seeing Worcestershire patients until 1st June 2026. This did not allow sufficient time to complete a full competitive procurement process in order to mobilise alternative provision. NHS Herefordshire and Worcestershire Integrated Care Board (ICB) considered that an urgent contract award was necessary to ensure continuity of an essential clinical service and to avoid a gap in service provision for Worcestershire patients. This decision was made by the ICB in the best interest of the people who use the service (pursuant to PSR Regulation 4). An urgent award was required, pursuant to Regulation 14 of the Provider Selection Regime (PSR) to ensure continuity of a clinically essential service in Worcestershire. The incumbent provider confirmed it was unable to continue Worcestershire activity from 1st June 2026 due to capacity constraints. This position and the scale and immediacy of the impact on Worcestershire service provision was not reasonably foreseeable by the ICB. No alternative commissioned provision is currently in place. Any gap in this service provision would present a significant risk to patient safety and outcomes. A full competitive procurement process under PSR, including mobilisation, could not be completed within the available timeframe. Therefore, the ICB was of the view that an urgent award was necessary and proportionate to mitigate risks to patient care and to maintain continuity of the NHS Medical Contact Lens Service for Worcestershire. Expressions of interest were sought from Worcestershire optometrists, with a number indicating capability to deliver the service with appropriate training and support. Several providers were small independent practices. A network provider model was identified to support streamlined contract management, governance and coordination and to enable sustainable delivery.The interested practices were appropriately qualified and able to deliver the service safely with support from the incumbent provider. PRIMARY EVECARE SERVICES LIMITED (PES) was identified as the most appropriate organisation to act as lead provider due to the following: * PES has an established role in coordinating community optometry services, including delivery of other commissioned services as a network provider in the counties of Herefordshire and Worcestershire. * PES has existing subcontracting arrangements with the identified Worcestershire providers, enabling rapid and low-risk mobilisation. * No alternative providers were able to mobilise within the required timeframe without risking a gap in service provision. While the PSR key criteria are not formally applied as part of a PSR urgent award, PES has recently undergone an assessment by the ICB as part of other commissioning processes, including the assessment of equality, data protection, and organisational governance arrangements, providing assurance to the ICB of its capability. PES has an established role in coordinating community optometry services and is able to subcontract to identified local providers. The existing arrangements enable rapid and low-risk mobilisation. PES has demonstrated appropriate governance and organisational capability through other recent commissioning activity with the ICB. No alternative providers are able to mobilise within the required timeframe without risking a gap in service. The contract length with PES will be no longer than 12 months (in accordance with PSR Regulation 14). A full competitive procurement process is expected to commence within 3 - 6 months of the interim contract period to ensure a substantive contract is in place prior to expiry. The urgent contract commenced on 1st June 2026 and is expected to expire on 31st May 2027. The total contract value is PS80,000 for the 12-month period. Payment will be on a cost-per-case basis, with tariffs of PS237 per fitting and PS125 per review. Activity and spend will vary in line with demand.

### Procurement Information

Please see Section II.2.4 above for the justification for the Urgent Award and why PSR Regulation 14 was applied. The decision was formally approved at the NHS Coventry & Warwickshire/Herefordshire & Worcestershire Integrated Care Boards' Strategic Commissioning Committee meeting on 6th May 2026. There were no declared or potential conflicts of interest for any of the individuals making the decision. This is a Provider Selection Regime (PSR) confirmation of contract award notice. The contract for the provision of an NHS Medical Contact Lens Service in Worcestershire has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/054909-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 May 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £80,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HEREFORDSHIRE & WORCESTERSHIRE INTEGRATED CARE BOARD |
| Locality | Not specified |
| Post town | Not specified |
| Postcode | Not specified |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLG12 Worcestershire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRIMARY EYE CARE SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 10 Jun 2026 at 15:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/054909-2026

## Notice URLs

- https://herefordshireandworcestershire.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b23a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b23a.json.