---
title: "The Provision of an Income Management System & Associated Services"
ocid: "ocds-h6vhtk-06b47d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b47d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b47d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b47d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LEICESTER CITY COUNCIL"
published: "2026-06-12"
---

# The Provision of an Income Management System & Associated Services

Buyer: LEICESTER CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06b47d

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## Summary

Leicester City Council has concluded the procurement process for "The Provision of an Income Management System & Associated Services." This procurement, identified with ID 055935-2026, falls under the public authority sub-central government classification and seeks solutions within the software package and information systems industry (CPV code 48000000). The process has reached the contract award stage, with ACCESS PAYSUITE LTD selected as the supplier. The initial contract term begins on 1st February 2027 and is set to run until 31st January 2029, with options for extensions up to a maximum of fourteen years. The procurement method utilised was a direct award, ensuring a targeted and efficient selection, crucial to replacing the council's existing payment and income management software, which expires in 2027. The Council embraces a cloud-hosted solution approach while excluding on-premises alternatives for this procurement.

This procurement presents significant opportunities for businesses, particularly those specialising in cloud-hosted software solutions. While the primary contract has been awarded, future opportunities may arise through possible contract extensions or optional additional services like chargeable system upgrades, professional configuration services, and provision of additional hardware such as Chip and PIN devices. Companies offering complementary services to these areas would be particularly well-positioned to benefit. Additionally, firms that can offer innovative, flexible solutions in line with local government requirements for financial system integration will find growth potential with this engagement. With Leicester City Council's policy to remain aligned with advanced technological solutions, businesses in the digital financial management sector could see substantial collaboration opportunities moving forward.

## Notice

This is not a direct award notification. This notice informs the market that a Procurement Termination Notice (UK11) was published in error and that this procurement has progressed to the contract award stage. The UK11 notice was issued incorrectly due to an administrative error: https://www.find-tender.service.gov.uk/Notice/034724-2026?origin=Dashboard The Cabinet Office has been notified, a full audit trail maintained, and all suppliers who had registered for the tender were informed via the e-tendering portal. All associated notices are available at: https://www.find-tender.service.gov.uk/procurement/ocds-h6vhtk-051ec3 This notice ensures transparency for the procurement of the Provision of an Income Management System and Associated Services. The exercise is not a direct award. This approach enables progression to contract award without re-publishing a tender notice (UK). All relevant notices (UK1, UK2, UK4) have been published, and assessment summaries were issued to participating suppliers on 11th June 2026. Leicester City Council (LCC) needs to replace its payment and income management software as the current contract expires in 2027. The system takes customer balances from various host systems and facilitates payments through a variety of channels. Transactional data is fed back to the host systems in addition to the main accounting system, currently Unit4 Business World. The current IMS software is cloud-hosted, and it is an LCC ICT policy to remain with a cloud-hosted solution. On-premises solutions will not be considered at this time. The Council wishes to appoint a single provider to enter into contract to supply, install and maintain the system for an initial term of two (2) years, with the option to extend the maintenance contract for a further two (2), plus two (2), plus two (2) + two (2) year(s) under the same terms and conditions. Extensions will be subject to satisfactory performance by the successful provider.

### Procurement Information

This is not a direct award notification. This notice informs the market that a Procurement Termination Notice (UK11) was published in error and that this procurement has progressed to the contract award stage. The UK11 notice was issued incorrectly due to an administrative error: https://www.find-tender.service.gov.uk/Notice/034724-2026?origin=Dashboard The Cabinet Office has been notified, a full audit trail maintained, and all suppliers who had registered for the tender were informed via the e-tendering portal. All associated notices are available at: https://www.find-tender.service.gov.uk/procurement/ocds-h6vhtk-051ec3 This notice ensures transparency for the procurement of the Provision of an Income Management System and Associated Services. The exercise is not a direct award. This approach enables progression to contract award without re-publishing a tender notice (UK). All relevant notices (UK1, UK2, UK4) have been published, and assessment summaries were issued to participating suppliers on 11th June 2026.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/055935-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Jun 2026 |
| Contract period | 1 Feb 2027 - 31 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £7,212,272 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTER CITY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE1 1FZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | Castle |
| Westminster constituency | Leicester South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS PAYSUITE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 12 Jun 2026 at 17:37 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/055935-2026
- 12 Jun 2026 at 17:12 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/055929-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/055935-2026
  12th June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/055929-2026
  12th June 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.find-tender.service.gov.uk/Notice/034724-2026?origin=Dashboard
- https://www.find-tender.service.gov.uk/procurement/ocds-h6vhtk-051ec3
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.leicester.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b47d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b47d.json.