--- title: "Outsourced IT Support Services" ocid: "ocds-h6vhtk-06b49c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b49c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b49c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b49c.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "HYBU CIG CYMRU-MEAT PROMOTION WALES" published: "2026-06-15" --- # Outsourced IT Support Services Buyer: HYBU CIG CYMRU-MEAT PROMOTION WALES Current stage: Tender OCID: ocds-h6vhtk-06b49c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b49c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06b49c.json) ## Summary Hybu Cig Cymru-Meat Promotion Wales, a central government public authority under Welsh devolved regulations, is currently in the Tender stage for procuring Outsourced IT Support Services. The contract, valued at a gross amount of £425,000, is being offered through an open procedure. Interested suppliers are encouraged to submit their tender by 14th July 2026, as submissions after this deadline may not be considered. The IT services, including consulting, software development, internet, and support, will be implemented and managed in the United Kingdom, with the contract starting on 1st October 2026 and potentially extending up to 30th September 2031. The process ensures full transparency and equal access and is supported by a mature and competitive supplier market, eliminating the need for preliminary market engagement. This procurement offers significant business growth opportunities, particularly for suppliers with proven expertise in IT support services that include installation, implementation, and continuous management of IT infrastructure. Businesses well-suited to compete for this contract will benefit from having strong experience in IT consultancy, managing technical projects, and supporting hybrid working environments. Moreover, companies with capabilities in artificial intelligence, change management, and compliance with cyber security standards such as Cyber Essentials Plus and ISO:27001 will find themselves at an advantage. The open nature of this tender allows SMEs to participate, offering them the chance to expand their footprint in providing critical services in alignment with public sector governance and regulatory compliance. ## Notice HCC Group (Hybu Cig Cymru and its subsidiary, EIDCymru) seeks to procure effective IT Support Services provision via a suitably qualified and experienced supplier who will be responsible for installing / implementing, supporting, maintaining, monitoring, and managing an IT infrastructure as part of a comprehensive and fit-for-purpose service that: - is easy to manage and administrate; - provides service and contract deliverables quickly and efficiently; - proactively adds value through advice and recommendations to ensure that the HCC Group maintains proportionally effective standards in information / cyber security and data management; - proactively and routinely monitors the HCC network; - provides flexibility to the HCC Group with respect to future requirements and business growth; - is cost-effective from the date of Contract award and as the HCC Group grows; and - manages and/or coordinates with related and relevant third-party providers and vendors, as required in each instance. ### Lot Information Lot 1 Options: Technical Consultancy - General Bidders are invited to provide a comprehensive proposal outlining their approach to delivering technical consultancy services to an Arm's Length Body of the Welsh Government. The response should clearly articulate the supplier's expertise in developing and implementing organisational strategy, policy frameworks, and actionable roadmaps that align with public sector governance, regulatory compliance, and Welsh Government objectives; Special Projects - The MSP must be able to deliver additional IT projects as and when required to HCC Group; Project Management - The MSP should be able to offer project management and technical engineering resources to assist with technical projects as identified by the MSP or HCC Group; Technical Consultancy - Artificial Intelligence (AI) The proposal must include details of how the bidder will assess current digital maturity, including a structured AI readiness assessment covering data capability, technology infrastructure, workforce skills, risk management, and ethical considerations. Bidders should demonstrate how they will provide ongoing support, guidance, and stakeholder engagement to translate strategic vision into practical implementation across the business, including change management and capability building. The solution should emphasise sustainable delivery, measurable outcomes, and knowledge transfer to ensure that HCC can independently progress its digital and AI adoption journey while maintaining security, transparency, and public trust. Renewal: The proposed Contract length is an initial 36-months, with the option to extend up to a further 24-months in separate 12-month instalments at the sole discretion of HCC Group. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/056003-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Jun 2026 | | Submission deadline | 14 Jul 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2026 - 30 Sep 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £350,000 | | Lots value | £350,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HYBU CIG CYMRU-MEAT PROMOTION WALES | | Locality | ABERYSTWYTH | | Post town | Shrewsbury | | Postcode | SY23 2YA | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL4 Mid and South West Wales | | ITL 3 | TLL41 Mid Wales | | Local authority | Ceredigion | | Electoral ward | Llanfarian | | Westminster constituency | Ceredigion Preseli | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 15 Jun 2026 at 08:42 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/056003-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/056003-2026 15th June 2026 - Tender notice on Find a Tender - https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=370764 Instructions to Tenderers - https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=370765 Quality Response Template - https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=370812 Qualification Questionnaire - https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=370813 Commercial Response Workbook - https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=370768 Appendix 1 Detailed Specification - https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=370769 Appendix 2 Services Agreement - https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=370770 Appendix 3 HCC Network Diagram 2026 - https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=370771 Appendix 4 Estate Wide Multi-Tenanct Arrangements - EIDCymru IT Solution ## Notice URLs - http://meatpromotion.wales - https://find-tender.service.gov.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.sell2wales.gov.wales/default.aspx ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b49c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b49c.json.