---
title: "EISEC"
ocid: "ocds-h6vhtk-06b53c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b53c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b53c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b53c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DURHAM"
published: "2026-06-15"
---

# EISEC

Buyer: POLICE AND CRIME COMMISSIONER FOR DURHAM  
Current stage: Award  
OCID: ocds-h6vhtk-06b53c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b53c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06b53c.json)

## Summary

The procurement process, initiated by the Police And Crime Commissioner For Durham, involves the procurement of an Enhanced Information Service for Emergency Calls (EISEC), a BT-operated system that automatically provides the location of landline 999 callers to emergency services. The procurement falls under the 'goods' category and adheres to the UKPGA 2023/54 legal framework. The tender process was conducted through a direct method, without competition, and has entered the award stage with BT Global being selected as the supplier. The contract commenced on 1st April 2026 and is set to conclude on 31st March 2027, with the project's location in Durham, United Kingdom. The procurement is classified as 'Public authority - sub-central government' and focuses on IT software packages.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) specialising in IT software solutions, particularly those focusing on security and public safety systems, to collaborate with public authorities. Given that BT Global has been awarded the contract, companies in the IT software market can benefit from the technological integration and potential partnerships with established providers like BT. Engaging in such public sector opportunities can significantly contribute to a company's portfolio through public sector contract exposure and may lead to future work with other government entities. Businesses with expertise in emergency services software are well-suited to potentially offer supporting products or solutions.

## Notice

EISEC (Enhanced Information Service for Emergency Calls) is a BT-operated system that automatically provides the location of landline 999 callers to emergency services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/056295-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 29 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £7,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DURHAM |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5TT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BT GLOBAL |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 15 Jun 2026 at 14:38 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/056295-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/056295-2026
  15th June 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b53c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b53c.json.