---
title: "Premium Support for NetApp"
ocid: "ocds-h6vhtk-06b540"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b540"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b540.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b540.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL"
published: "2026-06-15"
---

# Premium Support for NetApp

Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06b540

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b540)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06b540.json)

## Summary

The contract titled "Premium Support for NetApp" pertains to the industry category of system and support services and has been awarded by Caerphilly County Borough Council on behalf of Shared Business Services (SRS) under a digital workplace solutions framework agreement. The procurement process is at the award stage, identified by the tag "award" and "contract", and was completed on 26th May 2026. The procurement method utilised was a direct award via the NHS Shared Business Services Framework, without prior publication of a call for competition. The awarded contract is valued at GBP 465,385.64, with a delivery location in the region identified as UKL.

This contract offers substantial opportunities for businesses specialising in IT services and system support, particularly those with expertise in managing NetApp products. Large companies with the capacity to deliver comprehensive support services stand to benefit significantly from such awards. Given the procurement method was direct and utilised an established framework, businesses previously registered and compliant with the NHS Shared Business Services Framework Agreement would have the competitive edge. This framework simplifies the complex procurement process, allowing qualified businesses to gain traction and leverage their capabilities to secure high-value contracts.

## Notice

Caerphilly CBC are awarding a contract on behalf of Shared Business Services (SRS) for Premium Support for NetApp via NHS Shared Business Services Framework Agreement for the Supply of Goods and/or the Provision of Services -Digital Workplace Solutions 2.

### Lot Information

Lot 1

Caerphilly CBC are awarding a contract to Proact IT UK Ltd on behalf of Shared Resource Services (SRS) for Premium Support for NetApp via NHS Shared Business Services Framework Agreement for the Supply of Goods and/or the Provision of Services - Digital Workplace Solutions 2.

### Procurement Information

Direct award via NHS Shared Business Services Framework Agreement for the Supply of Goods and/or the Provision of Services -Digital Workplace Solutions 2.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/056300-2026 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 May 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £465,385 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL |
| Additional buyers | SHARED RESOURCE SERVICES |
| Locality | HENGOED |
| Post town | Cardiff |
| Postcode | CF82 7PG |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL53 Gwent Valleys |
| Local authority | Caerphilly |
| Electoral ward | Ystrad Mynach |
| Westminster constituency | Caerphilly |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PROACT IT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72250000 - System and support services

## Release History

- 15 Jun 2026 at 14:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/056300-2026

## Notice URLs

- https://www.caerphilly.gov.uk
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0272
- https://www.srswales.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b540. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b540.json.