---
title: "Home and Settle Service"
ocid: "ocds-h6vhtk-06b5e5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b5e5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b5e5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b5e5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF NEWHAM"
published: "2026-06-16"
---

# Home and Settle Service

Buyer: LONDON BOROUGH OF NEWHAM  
Current stage: Award  
OCID: ocds-h6vhtk-06b5e5

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## Summary

The London Borough of Newham intends to award a contract for the "Home and Settle Service" to the existing provider, Age UK East London. This procurement process falls under the Health Care Services (Provider Selection Regime) Regulations 2023, Direct Award Process C, and is classified under Community Health Services. The tender pertains to the services industry and is located in the region UKI41 in London. The award will cover a span of three years with an option to extend for two additional years, starting from 1st July 2026, valued at approximately £600,000. The notice of intention was published on 16th June 2026, with a standstill period concluding at the end of 26th June 2026. The process is currently in the award stage and does not require prior publication of a call for competition.

The Home and Settle Service offers a significant opportunity for voluntary sector businesses specialising in non-regulated support services. The service facilitates adults’ transition from hospital to home by providing practical, low-level support, making it ideal for organisations equipped with trained volunteers who can assist in enhancing independence and community-based recovery. Businesses in the community health domain that focus on delivering social value, improving access, reducing health inequalities, and fostering innovation might find this contract especially beneficial for growth and establishing a foothold in service delivery within the public sector. Participation in this tender not only aligns with similar organisational goals but also supports business visibility and collaboration with local authorities.

## Notice

This is a notice of the Authority's intention to award the proposed contract for the Service to the existing provider pursuant to Regulation 9 (3) of the Health Care Services (Provider Selection Regime) Regulations 2023, Direct Award Process C. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award and neither does Procurement Act 2023. The Home and Settle Service operates as a non regulated support service, meaning it does not require delivery by a CQC registered provider. Its purpose is to assist adults with limited local support networks to return home safely and re establish daily routines after hospital discharge, without providing any form of personal care. Because the service focuses solely on practical, low level support, it is well suited to delivery within the voluntary sector, where trained volunteers can contribute to tasks that enhance independence, social connection, and community based recovery.

### Lot Information

Lot 1

This is a notice of the Authority's intention to award the proposed contract for the Service to the existing provider pursuant to Regulation 9 (3) of the Health Care Services (Provider Selection Regime) Regulations 2023, Direct Award Process C. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award and neither does Procurement Act 2023. The Home and Settle Service operates as a non regulated support service, meaning it does not require delivery by a CQC registered provider. Its purpose is to assist adults with limited local support networks to return home safely and re establish daily routines after hospital discharge, without providing any form of personal care. Because the service focuses solely on practical, low level support, it is well suited to delivery within the voluntary sector, where trained volunteers can contribute to tasks that enhance independence, social connection, and community based recovery. Additional information: This is a notice of the Authority's intention to award the proposed contract for the Service to the existing provider pursuant to Regulation 9 (3) of the Health Care Services (Provider Selection Regime) Regulations 2023, Direct Award Process C. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award and neither does Procurement Act 2023. This is not tender process under either of those regulations. The standstill period begins on the day after the publication of this notice. Representations by providers must be made in writing in accordance with Regulation 12 (3) of the PSR to the Authority by midnight at the end of the 26th of June 2026 via email to procurement.support@newham.gov.uk. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under Direct Award Process C of the Provider Selection Regime The approximate lifetime value of the contract is PS600,000. The new contract would commence on the 1st of July 2026 for a duration of 3 years with the option to extend for a further 2 years (1+1) at the sole in discretion of the Authority and in line with the governance process. The award decision makers are the Corporate Director of Adults & Health & Cabinet Member for Health, Adult Social Care and Environment. There were no declared conflicts of interest or potential conflicts of Interests. The basis for awarding this proposed Contract was in accordance with the PSR Regulations and included: (a) The Authority satisfying itself that the considerable change threshold was not met. (b) The Authority satisfying itself that the existing provider is satisfying its existing contract and will likely satisfy the proposed contract to a sufficient standard , including assessment against the Basic Selection Criteria (proposed provider met the basic selection criteria of Schedule 16 via assessment of a standard questionnaire). The provider has been assessed against the following PSR criteria - Quality and Innovation (20%), Value (20%), Integration, Collaboration and Service Sustainability(20%),Improving Access, Reducing Health Inequalities and Facilitating Choice (20%), Social Value (20%). The relative importance of the criteria was determined based upon the key delivery requirements of the service specification with a greater emphasis on quality criterion. The assessment determined that the provider was meeting the key criteria outlined and were likely to continue to meet the key criteria under the new contract.

Options: Option to extend 12 + 12 months

### Procurement Information

This is a notice of the Authority's intention to award the proposed contract for the Service to the existing provider pursuant to Regulation 9 (3) of the Health Care Services (Provider Selection Regime) Regulations 2023, Direct Award Process C. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award and neither does Procurement Act 2023.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/056626-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 12 Jun 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £600,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF NEWHAM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E16 2QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Royal Albert |
| Westminster constituency | West Ham and Beckton |
| Delivery location | TLI41 Hackney and Newham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGE UK EAST LONDON |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 16 Jun 2026 at 12:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/056626-2026

## Notice URLs

- http://www.newham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b5e5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b5e5.json.