---
title: "Provision of an Emergency Department ICT tracking System"
ocid: "ocds-h6vhtk-06b627"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b627"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b627.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b627.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WESTERN HEALTH & SOCIAL CARE TRUST"
published: "2026-06-16"
---

# Provision of an Emergency Department ICT tracking System

Buyer: WESTERN HEALTH & SOCIAL CARE TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-06b627

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06b627.json)

## Summary

The Western Health & Social Care Trust in Londonderry has completed a procurement process for the provision of an Emergency Department ICT tracking system. The contracting authority has awarded this contract through a direct award method to EGTON MEDICAL INFORMATION SYSTEMS LIMITED (Optum), located in Leeds, for the decommissioning of the Symphony system to a read-only model. This involves reducing server and licence numbers, disabling live interfaces, and upgrading to the latest Microsoft Server and SQL platforms. The contract commences on 1st July 2026 and will conclude on 31st March 2028, with options for additional reporting. The procurement falls under the services category, specifically IT services, and operates under Northern Irish devolved regulations.

This tender represents significant business growth potential for organisations specialising in IT services, particularly those focused on consulting, software development, and support. Businesses with existing capabilities in managing proprietary systems and ensuring ongoing technical support might find lucrative opportunities in such contracts, as demonstrated by the exclusive rights held by Optum over the Symphony system. Companies with a strategic interest in the healthcare sector's IT infrastructure might also benefit from understanding and participating in future procurements of this nature.

## Notice

The intended purpose of the contract is for the Symphony supplier (Optum), to decommission the system to a read-only model by reducing server and licence numbers, disabling live interfaces, migrating to updated Microsoft Server and SQL Server platforms, and ensuring ongoing annual support.

### Procurement Information

Egton Medical Information Systems Ltd (Optum) is the sole owner of all Intellectual Property Rights, including copyright, in the Symphony system and associated software, and does not license or permit third-party providers to access, support, or modify the system or its underlying data. As the system is proprietary and integral to existing operations, no alternative supplier has the legal or technical capability to deliver the required services without infringing these rights.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/056742-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Jun 2026 |
| Contract period | 30 Jun 2026 - 31 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £113,843 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WESTERN HEALTH & SOCIAL CARE TRUST |
| Locality | LONDONDERRY |
| Post town | Northern Ireland |
| Postcode | BT47 6SB |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN0A Derry City and Strabane |
| Local authority | Derry City and Strabane |
| Electoral ward | Kilfennan |
| Westminster constituency | Foyle |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EGTON MEDICAL INFORMATION SYSTEMS LIMITED (OPTUM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 16 Jun 2026 at 14:27 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/056742-2026
- 16 Jun 2026 at 14:17 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/056737-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/056742-2026
  16th June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/056737-2026
  16th June 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.emishealth.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b627. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b627.json.