---
title: "The Adult Social Care Big Conversation Listening Events"
ocid: "ocds-h6vhtk-06b7dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b7dd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b7dd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b7dd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST NORTHAMPTONSHIRE COUNCIL"
published: "2026-06-18"
---

# The Adult Social Care Big Conversation Listening Events

Buyer: WEST NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06b7dd

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## Summary

West Northamptonshire Council has completed the procurement process for the "Adult Social Care Big Conversation Listening Events", under the industry category of social work and related services. Located in West Northamptonshire, UK, this project is part of the council's strategy to engage effectively with service users and carers, especially those from seldom-heard groups. The initiative was executed through a tender process under a light-touch regime and was valued at £25,000. The contract, active from 15 April 2026 to 30 September 2026, was awarded to the Social Care Institute for Excellence, which will design and deliver the programme in collaboration with various stakeholders.

This tender provides significant opportunities for businesses with expertise in social care consulting and community engagement. It is particularly suited for companies experienced in working with diverse and hard-to-reach populations, providing a platform for such businesses to contribute to meaningful social conversations and influence strategic priorities. Entities that can offer innovative ideas on large-scale program delivery, particularly in a co-production framework, would be well-positioned to benefit and potentially establish long-term partnerships with the council and its collaborative board. The Social Care Institute for Excellence, as a small to medium-sized enterprise, exemplifies how an organisation with the right skillset can successfully secure such contracts, highlight its expertise, and expand its footprint in public sector engagement.

## Notice

The consultant shall deliver the Adult Social Care Big Conversation Listening Events across West Northamptonshire. The aims and objectives: a) design and deliver the programme in close collaboration with the Coproduction Board, Council staff and partners, including: i. finding and engaging people who draw upon social care, especially seldom heard people / diverse groups / 'hard to reach' groups ii. communicating with and involve unpaid carers iii. bringing creative ideas and thoughts on the best way to engage more people to get them involved. b) deliver the programme across June to August2026, that will: i. capture feedback that is a true reflection of what is said during the programme. ii. focus on what people and their carers are saying. iii. create a safe and empathetic environment for people and carers to share their views. c) develop methods to obtain the views of Council staff regarding the current priorities and what they are doing to meet them. d) develop methods to obtain the views of the Council's external providers and partners about Adult Social Care and the current priorities. e) Gather views on the recent Care Quality Commission assessment of the council f) analyse the findings and produce a report that helps the Council set its priorities for the next Local Account 2026. Engagement: a) provide the capacity and expertise to coproduce and work alongside people with lived experience, colleagues including: i. Strategic Commissioning to support co-production and engagement with people and unpaid carers who draw on social care. ii. Quality Market Management for engagement with external care providers. iii. Principal social worker and the practice development team. iv. Locality and Community Development Managers v. Community Development and Inclusion Officers vi. Communications team b) provide knowledge and experience of engaging seldom heard groups/people, explicitly those groups that have not normally engaged with the Council in the past, for example: i. people living in residential care settings including working age residents. ii. people living in Supported Living and Shared Lives accommodation. iii. people who have experienced safeguarding situations. iv. people with complex needs for example people with learning disability, autism, mental health needs or people with multiple disadvantages. v. sensory disability groups vi. faith and community groups vii. People from ethnic minorities viii. Traveller & Roma community ix. global majority communities x. street homeless c) use the council's Big Conversation project group, as a source to identify seldom heard groups/people and work with WNC and Expert's by Experience to gain feedback. d) engage and work with our external providers to plan and deliver the programme e) provide experience of different ways to engage people including surveys, face-to-face and one-to-one conversations. Delivery of the listening events: a) work with people who have lived experience and make this central to the delivery of the programme. b) produce a project plan, detailing values, approach, timeline, activity and making coproduction central to delivery. c) design and deliver large scale programme across West Northamptonshire in at least each of the Local Area Partnerships (LAPS), creating safe place for people to be open and honest about their experience of social care. d) ensure the programme is inclusive and accessible. e) ensure the venues for the programme support wide scale engagement including consideration for location, accessibility, parking facilities, public transport. f) create an environment for the programme so that people can be open and honest. g) arrange smaller listening events to capture people with a range of needs and diversity. h) consider ways of capturing people's feedback on their safeguarding experience. i.e. anonymous Safeguarding Survey already in existence. i) respond to people feedback at the events appropriately with empathy and understanding. j) ask people how the Council is doing against delivering the priories set out in council strategies k) have the ability to widen questions on a specific topic, for example, housing can include adaptations, mental health support and other areas of support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/057479-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 14 Apr 2026 |
| Contract period | 14 Apr 2026 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £25,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST NORTHAMPTONSHIRE COUNCIL |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOCIAL CARE INSTITUTE FOR EXCELLENCE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 18 Jun 2026 at 10:34 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/057479-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/057479-2026
  18th June 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-17927

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.scie.org.uk/
- https://www.westnorthants.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b7dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b7dd.json.