---
title: "Lone Working, Workforce Management and Rostering Solution"
ocid: "ocds-h6vhtk-06b93f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b93f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b93f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06b93f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NEWCASTLE CITY COUNCIL"
published: "2026-06-19"
---

# Lone Working, Workforce Management and Rostering Solution

Buyer: NEWCASTLE CITY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-06b93f

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## Summary

Newcastle City Council has initiated a procurement process to acquire a "Lone Working, Workforce Management and Rostering Solution." This procurement is at the planning stage and involves engaging the market for solutions that support the safety of lone workers while meeting operational and health and safety requirements. The procurement falls under the services category, with significant industry classifications including software development, surveillance services, and social work-related services. The market engagement phase is underway, where suppliers are encouraged to register their interest by 4:30pm on 3rd July 2026 and submit a questionnaire by 24th July 2026. This process aims to inform a future tender for a contract running from April 2027 to April 2032, located within the UK region of Newcastle Upon Tyne.

This procurement presents an excellent opportunity for businesses specialising in software and technological solutions related to workforce and lone worker management. Newcastle City Council is particularly interested in solutions that are capable of supporting reablement services and adaptable care delivery models. Small to medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are particularly well-suited for this opportunity, as there is a focus on integrated solutions that can address complex requirements efficiently. The procurement's value is substantial at £960,000, offering a robust business growth potential for the successful provider.

## Notice

Newcastle City Council (NCC) is seeking to better understand the market in relation to solutions that support the safety of lone workers, while also meeting operational and health and safety requirements. The Council is interested in engaging with suppliers that can provide an integrated solution incorporating lone working functionality, workforce management, and rostering. Solutions should be capable of supporting reablement services and flexible, high-change care delivery models.

### Planning Information

Suppliers are encouraged to register their interest as early as possible by reading the available documents via the OPEN portal and expressing their interest.
Open: https://www.open-uk.org/
Project: Lone Working, Workforce Management and Rostering Solution
Reference: # OPEN20261310
All correspondence should be submitted through the portal. Please only contact sophie.hendry@newcastle.gov.uk if absolutely necessary.
Please register via the OPEN portal for a preferred time slot as early as possible, and no later than 4:30pm on Friday 3 July 2026. Slots will be allocated on a first-come, first-served basis.
Market Engagement Questionnaire: Please complete and submit the questionnaire by close of business on Friday 24 July 2026.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/058137-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 24 Jul 2026 |
| Award date | Not specified |
| Contract period | 6 Apr 2027 - 6 Apr 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NEWCASTLE CITY COUNCIL |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 8QH |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC2 Northumberland, and Tyne and Wear |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 72212100 - Industry specific software development services
- 72260000 - Software-related services
- 79714000 - Surveillance services
- 85300000 - Social work and related services

## Release History

- 19 Jun 2026 at 13:24 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/058137-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/058137-2026
  19th June 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.newcastle.gov.uk/
- https://www.open-uk.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06b93f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06b93f.json.