---
title: "Cadent Occupational Health System"
ocid: "ocds-h6vhtk-06bd39"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06bd39"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06bd39.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06bd39.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "CADENT GAS LIMITED"
published: "2026-06-25"
---

# Cadent Occupational Health System

Buyer: CADENT GAS LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-06bd39

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## Summary

Cadent Gas Limited, a private utility company based in Coventry, UK, is in the planning stage of a procurement process for an Occupational Health System. The procurement is under the industry category "Software package and information systems" and aims to enhance system capabilities such as case management, appointment scheduling, and workflow automation for its Occupational Health function. The anticipated contract period is from December 2026 to November 2030. The procurement process involves a Request for Information (RFI) stage to gather insights from potential suppliers, with a response deadline of 15th July 2026.

This tender presents an opportunity for businesses specialising in software solutions for health and management systems to showcase their offerings. Companies with robust capabilities in data protection, workflow management, and system integration that align with UK GDPR can leverage this opportunity to provide solutions that reduce manual administrative burdens and improve operational efficiency. Businesses that can deliver secure, scalable, and user-friendly systems, potentially utilising SaaS or PaaS models, will be well-positioned to meet Cadent’s future requirements and support its service resilience and supportability.

## Notice

Cadent is seeking information on solutions to support its Occupational Health function, including case management, confidential clinical records, appointment scheduling, and workflow management. The current system has been in place for five years and relies heavily on manual processes and workarounds. Suppliers are therefore invited to describe their organisation's capabilities and approach to addressing these challenges. Please note this is not a call for competition. Current State Cadent's current Occupational Health system is characterised by the following: Workflow and case management processes are heavily dependent on administrative input, with manual steps required to manage and progress cases High levels of manual effort are required to maintain records and manage workloads Reporting capability is limited, with outputs requiring manual extraction and manipulation Appointment booking and diary management require significant administrative input, with limited visibility of utilisation Confidential record keeping and report sharing rely on manual controls and processes Auditability and compliance are more difficult to demonstrate due to reliance on manual processes Data quality risks exist due to manual handling, and generating insights requires additional manipulation Future State (Target) Cadent is seeking solutions that deliver the following outcomes: Structured case management supported by configurable workflows, prioritisation and escalation Reduced administrative burden through automation, templates and improved visibility of work in progress Built-in dashboards and reporting capability with minimal manual intervention Integrated appointment booking and diary management to optimise utilisation Secure, role-based access to confidential records with controlled sharing and full auditability Clear audit trails and compliance controls aligned to GDPR and wider security requirements Improved data quality through structured data capture, enabling analytics and trend identification High-Level Capabilities Cadent is seeking information on supplier capabilities across the following areas: Data protection compliant confidential record keeping, including secure clinical case management, controlled sharing and audit functionality Workflow management capability to support task management, prioritisation, escalation and improved visibility of case status Appointment booking and diary management capability to improve scheduling efficiency and reduce administrative effort Management information and data analytics capability to provide performance reporting and enable identification of risks and trends Solution Outcomes Cadent is seeking solutions that: Reduce manual administrative effort and improve efficiency Provide reliable management information and operational insight Enhance compliance, auditability and data security Improve user experience for employees, managers and Occupational Health teams Support scalability and future service requirements Key Drivers Data protection and confidentiality, including alignment with UK GDPR Reduction in administrative burden and improvement in efficiency Improved workflow visibility and control Enhanced management information and insight Improved scheduling and utilisation Security assurance Service resilience and supportability

### Planning Information

Request Summary
Through this Request for Information (RFI) exercise, Cadent is seeking to understand the market. Suppliers are invited to provide responses to the following:
1. System Overview and Core Functionality
Provide a high-level overview of your Occupational Health system, including how it supports:
Case management and workflow
Clinical record management
Appointment booking and diary management
Self-service capability for employees and managers
User interface capability, including interaction between Occupational Health, employees and managers, and any external access arrangements
(Maximum one page)
2. Workflow, Configuration and Usability
Describe how your solution supports:
Configurable workflows, templates and assessments
Automated task management and case progression
Real-time case visibility and prioritisation
(Maximum one page)
3. Records Management, Data Handling and Reporting
Describe your system's capability to:
Maintain secure, structured clinical records
Retrieve and export records in a user-friendly format
Provide standard dashboards and management information
Enable analysis and insight without manual data manipulation
(Maximum one page)
4. Integration, Architecture and Access
Provide a high-level overview of:
Deployment type (SaaS, PaaS or on-premise), including hosting location if SaaS
Integration capability with HR or enterprise systems, including APIs
Ability to support real-time or near real-time data integration
Support for Single Sign-On (SSO)
(Maximum one page)
5. Security and Compliance
Confirm whether the solution:
Is compliant with UK GDPR
Supports role-based access control and full audit logging
Holds, or is working towards, Cyber Essentials Plus and/or ISO 27001
Please also describe your Business Continuity and Disaster Recovery approach, including how service continuity is maintained in the event of a system outage.
(Maximum one page)
6. Commercial Model and ROM Costs
Provide:
A high-level pricing approach (e.g. licence model)
Indicative implementation and ongoing costs
Key commercial assumptions
Please send your responses to emma.titchen@cadentgas.com by the deadline.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/059905-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 15 Jul 2026 |
| Award date | Not specified |
| Contract period | 1 Dec 2026 - 30 Nov 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CADENT GAS LIMITED |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV7 9JU |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG1 Herefordshire, Worcestershire and Warwickshire |
| ITL 3 | TLG13 Warwickshire CC |
| Local authority | Rugby |
| Electoral ward | Revel and Binley Woods |
| Westminster constituency | Rugby |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 25 Jun 2026 at 13:36 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/059905-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/059905-2026
  25th June 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://cadentgas.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06bd39. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06bd39.json.