---
title: "Ticket Protection"
ocid: "ocds-h6vhtk-06be48"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06be48"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06be48.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06be48.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL"
published: "2026-06-26"
---

# Ticket Protection

Buyer: CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06be48

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06be48)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06be48.json)

## Summary

The City of Bradford Metropolitan District Council has concluded a procurement process for the "Ticket Protection" service, aimed at reducing administrative and refund costs for theatres by offering third-party ticket protection to customers. This direct procurement fell below threshold regulations and did not require competitive bids. Issued on 26th June 2026, the contract spans from the same date up to 8th March 2027, with potential extensions till 2028, depending on funding and performance. The contract is valued at £40,000, involving JM Marketing Limited, a small or medium-sized enterprise (SME) based in Hythe, as the supplier. This project falls under the industry category of goods, specifically theatre management systems, and is situated in the region of UKE41 in the United Kingdom.

This procurement presents significant opportunities for businesses involved in theatre services and consumer product protection sectors. SMEs like JM Marketing Limited, which specialize in niche service offerings such as ticket protection, stand to benefit from such tenders. Companies looking to expand their market presence by engaging directly with local government projects without the need for extensive competitive processes might find this approach advantageous. Additionally, this initiative also opens avenues for businesses capable of offering innovative solutions to support public authorities in diversifying income streams while also enhancing customer satisfaction.

## Notice

To reduce down the cost to the theatres of administration and refunds, we introduced the option for customers to select a third party ticket protection at the point of sale. This is at no cost the council as the protection is recharged to the customer at a higher rate. This gives the customers peace of mind over their purchase and also adds a new income stream to theatres. JMM do not set up contracts so there is no long term commitment from the venue and they bill monthly based on a simple sales report. JMM issue an annual policy via Lloyds of London broker; they are covering liability for us to sell a consumer product.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/060391-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Jun 2026 |
| Contract period | 25 Jun 2026 - 8 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £40,000 |
| Contracts value | £40,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CITY OF BRADFORD METROPOLITAN DISTRICT COUNCIL |
| Locality | BRADFORD |
| Post town | Bradford |
| Postcode | BD1 1HX |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE41 Bradford |
| Local authority | Bradford |
| Electoral ward | City |
| Westminster constituency | Bradford West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | JM MARKETING |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48814300 - Theatre management system

## Release History

- 26 Jun 2026 at 13:17 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/060391-2026
- 26 Jun 2026 at 13:05 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/060375-2026
- 26 Jun 2026 at 12:56 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/060365-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/060391-2026
  26th June 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/060375-2026
  26th June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/060365-2026
  26th June 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.securemybooking.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06be48. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06be48.json.