---
title: "CO6211 Public Protection Monitoring and Response Service"
ocid: "ocds-h6vhtk-06bec8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06bec8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06bec8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06bec8.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "TOWER HAMLETS"
published: "2026-06-29"
---

# CO6211 Public Protection Monitoring and Response Service

Buyer: TOWER HAMLETS  
Current stage: Tender  
OCID: ocds-h6vhtk-06bec8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06bec8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06bec8.json)

## Summary

The London Borough of Tower Hamlets has initiated an open procurement process for the project titled "CO6211 Public Protection Monitoring and Response Service". This tender, which falls under the public realm and community safety category, seeks a contractor to manage a 24/7 CCTV Control Centre service. The service requires monitoring and response capabilities across various sites, including public spaces and housing, alongside handling out-of-hours calls. The procurement process is at the tender stage, with submissions due by 3rd August 2026, and enquiries closing on the 24th of July 2026. The service will cover the UKI region with an initial contract period running from 30th October 2026 to 29th October 2029, potentially extendable by up to 12 months.

This tender represents a substantial business opportunity, offering a contract valued at approximately £3,052,000. It is particularly suited for businesses specialising in security, monitoring, and telecommunication services, as well as those with expertise in managing large-scale control centres. The open procedure promotes wide participation, and the criteria focus heavily on quality and social value, weighted at 70%, highlighting opportunities for companies committed to delivering high standards and community benefits. Small and medium-sized enterprises (SMEs) are encouraged to bid, creating an inclusive environment for varied business sizes to compete and potentially expand their market presence.

## Notice

This procurement will appoint a single contractor to deliver a 24/7 CCTV Control Centre service. The service will include the provision of suitably trained operators to monitor the Borough's CCTV systems across Public Realm, Housing, Leisure, Parks, enhanced ANPR and Open Spaces; and third-party sites alongside the delivery of ancillary services such as out-of-hours call handling including noise complaints.

### Lot Information

Lot 1

Renewal: Up to 12 month extension at the Council's discretion

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/060610-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jun 2026 |
| Submission deadline | 3 Aug 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Oct 2026 - 29 Oct 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,052,000 |
| Lots value | £3,052,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 1BJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 35 - Security, fire-fighting, police and defence equipment
- 75 - Administration, defence and social security services
- 92 - Recreational, cultural and sporting services

### Codes

- 32000000 - Radio, television, communication, telecommunication and related equipment
- 35000000 - Security, fire-fighting, police and defence equipment
- 75000000 - Administration, defence and social security services
- 92222000 - Closed circuit television services

## Release History

- 29 Jun 2026 at 09:09 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/060610-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/060610-2026
  29th June 2026 - Tender notice on Find a Tender
- https://www.londontenders.org
  All bidders need to be registered on Proactis/Due North in order to access this opportunity through the London Tenders portal.

## Notice URLs

- http://www.towerhamlets.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.londontenders.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06bec8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06bec8.json.