--- title: "Framework Agreement for AI Enabled Transcription Tools" ocid: "ocds-h6vhtk-06bfd7" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06bfd7" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06bfd7.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06bfd7.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "CAERPHILLY COUNTY BOROUGH COUNCIL" published: "2026-06-30" --- # Framework Agreement for AI Enabled Transcription Tools Buyer: CAERPHILLY COUNTY BOROUGH COUNCIL Current stage: Planning OCID: ocds-h6vhtk-06bfd7 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06bfd7) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06bfd7.json) ## Summary Caerphilly County Borough Council is in the planning stage of a procurement process for a Framework Agreement for AI Enabled Transcription Tools. This initiative aims to enhance local government services by providing secure and effective transcription and summarisation solutions, especially in high-risk and sensitive data contexts. Expressions of interest are required by 15 July 2026, with potential supplier events planned. The procurement focuses on goods and targets the technology and software supply services sector, aligning under CPV codes like "Software supply services" and "Computer-related services." The contract is expected to commence on 1 October 2026, located in the UK region UKL16, with a gross value of £600,000. This tender presents substantial opportunities for growth, particularly for SMEs and voluntary community and social enterprises due to its suitability for such organisations. Companies skilled in AI technology, data management, and compliance with UK GDPR, Cyber Essentials or ISO27001 standards, would be well-positioned to compete. The agreement, structured as an open framework, allows providers to offer innovative transcription solutions, potentially sparking collaborations across governmental bodies. This creates a competitive landscape for tech firms specialising in secure data handling and communication software, fostering innovation and business expansion in the AI sector. ## Notice The Council is looking to establish an open framework agreement for AI Enabled Transcription Tools intended for use within local government services. The framework agreement is intended to support secure, lawful and effective transcription, summarisation and note-generation from meetings, interviews, case discussions, supervision sessions and other approved business interactions / uses. The above is not limited to and the Council is open to other such facilities that a provider is able to offer. Particular consideration is given to high-risk and sensitive use cases where recordings and transcripts may include special category data, employment matters, safeguarding information and other confidential material. The Council welcomes feedback from the market in relation to emerging capabilities and limitations of AI transcription tools, approaches to managing high-risk and sensitive data, relevant accreditation and assurance standards, pricing and licensing models, and integration with existing local government systems. The bidders must be able to meet Information Governance and Security protocols and as a minimum Comply with UK GDPR, Data Protection Act 2018 and any other applicable laws Hold in date Cyber Essentials and or ISO27001 accreditation Provide tenant isolation guarantees and data usage restrictions. No training, fine-tuning, or product improvement using our data Suppliers should outline data hosting arrangements, including data residency, use of sub-processors, and whether any data is processed outside of the UK or EEA. Solutions must support accessibility requirements and, Welsh language provision in line with statutory standards. The Purpose of preliminary market engagement is to advise and engage with the Market prior to going to tender for the provision AI Enabled Transcription Tools. The Council may hold a supplier event face to face or via teams with providers who have registered an interest in the supplier engagement notice. The Council may collaborate with other Government organisations, however this will be stipulated in the actual tender documents and subsequent notices issued at the time of tender. Suppliers must email expressions of interest directly to procurement@caerphilly.gov.uk by 15:00 hours Monday 13 July 2026. Responses via Sell2Wales will not be monitored for this engagement. This notice is to commence market engagement prior to going to tender to understand services available to the Council. Please note that this notice is not a contract notice for a call for competition, it is to advise the market of the Councils intension to visit the market for such services in the future. Full details of service specification shall be issued with the call for competition and will be fully detailed in the tender documents. It is intended that the contract will commence from 01 October 2026 for a period of three (3) years with the option to extend for up to a further period of two (2) years ### Planning Information Suppliers must email expressions of interest directly to procurement@caerphilly.gov.uk by 15:00 hours Monday 13 July 2026. Responses via Sell2Wales will not be monitored for this engagement. This notice is to commence market engagement prior to going to tender to understand services available to the Council. The Council may hold a supplier event face to face or via teams with providers who have registered an interest in the supplier engagement notice. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/061104-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Framework | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Jun 2026 | | Submission deadline | Not specified | | Future notice date | 10 Aug 2026 | | Award date | Not specified | | Contract period | 30 Sep 2026 - 30 Sep 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £500,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAERPHILLY COUNTY BOROUGH COUNCIL | | Locality | HENGOED | | Post town | Cardiff | | Postcode | CF82 7PG | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL53 Gwent Valleys | | Local authority | Caerphilly | | Electoral ward | Ystrad Mynach | | Westminster constituency | Caerphilly | | Delivery location | TLL16 Gwent Valleys | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48510000 - Communication software package - 72223000 - Information technology requirements review services - 72268000 - Software supply services - 72500000 - Computer-related services ## Release History - 30 Jun 2026 at 09:56 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/061104-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/061104-2026 30th June 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.caerphilly.gov.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06bfd7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06bfd7.json.