--- title: "Housing System - Market Engagement Notice" ocid: "ocds-h6vhtk-06c069" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c069" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c069.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c069.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "MILTON KEYNES CITY COUNCIL" published: "2026-06-30" --- # Housing System - Market Engagement Notice Buyer: MILTON KEYNES CITY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-06c069 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c069) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06c069.json) ## Summary Milton Keynes City Council is initiating a planning stage for a public procurement process titled "Housing System - Market Engagement Notice" aimed at enhancing its housing management capabilities. The procurement process is focused on the services industry category and is situated within the Milton Keynes region, UKJ12. The Council is particularly interested in exploring market solutions to integrate a Cloud-hosted housing platform that manages core housing and property functions. Important deadlines include a response due by 5 PM on Tuesday, 14th July 2026, for interested parties wishing to engage in the market exercise, signalling a preliminary phase in market engagement. This tender presents significant opportunities for businesses specializing in software and information systems, software-related services, and computer-related services. Companies experienced in developing integrated platforms with capabilities like CRM, tenant and property management, and IoT integration will find this opportunity well-suited to their expertise. The project requires a platform with flexibility and future-readiness, including open APIs and mobile compatibility, providing substantial business growth potential for tech firms capable of delivering innovative, comprehensive solutions in line with Milton Keynes City Council's precise needs. ## Notice Milton Keynes City Council (MKCC) is undertaking this market engagement to explore the interest in participating in a wider Market Engagement exercise with Milton Keynes City Council. Background Milton Keynes City Council manages over 12,000 Council owned and leasehold houses and flats across the city and has over 400 users of it's current housing management solution. Repairs and maintenance to these properties are delivered by an external contractor, Mears, who manage the end to end process. Additionally, a number of external contractors provide other maintenance services. At present there is no integration between the contractor systems and our housing management system. Requirements This requirement outlines a single, integrated Cloud hosted housing platform that brings together all core housing and property functions into one system. It includes asset management capabilities such as stock condition monitoring, compliance tracking (e.g. gas, electrical, asbestos), planned maintenance programmes, and EPC management, alongside contractor and repairs management to support efficient service delivery. The platform is designed to be flexible and future-ready, with open APIs and IoT integration. A key focus is on customer engagement and housing operations. The system incorporates a CRM to manage interactions with residents and stakeholders across multiple channels, supported by 24/7 chatbot functionality. It also covers end-to-end housing management, including tenancies, rents, arrears, service charges, leaseholders, complaints, voids, and a common housing register for advertising council and partner properties. Customer, supplier, and third-party portals, along with mobile working capabilities, ensure accessibility for both users and staff. The solution must also integrate with our corporate document management system which is provided by NEC. Finally, the platform supports data and insight through built-in dashboards and reporting across all functional areas, as well as a data warehouse that enables integration with external tools like Power BI. This ensures robust reporting, data extraction, and informed decision-making across the organisation. The solution must also be capable of supporting the production of statutory returns such as H-CLIC and CORE. If you would be interested in participating in a wider Market Engagement exercise with Milton Keynes City Council, please respond with the below details via the Council's E-Tendering portal In-Tend (https://in-tendhost.co.uk/milton-keynes/aspx/Home) by latest 5PM on Tuesday 14th July 2026: 1. Your Organisation Details: - Organisation Name: - Registered Address: ### Planning Information If you would be interested in participating in a wider Market Engagement exercise with Milton Keynes City Council, please respond with the below details via the Correspondence feature on the Council's E-Tendering portal In-Tend (https://in-tendhost.co.uk/milton-keynes/aspx/Home) by latest 5PM on Tuesday 14th July 2026: 1. Your Organisation Details: - Organisation Name: - Registered Address: ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/061358-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Jun 2026 | | Submission deadline | Not specified | | Future notice date | 1 Feb 2027 | | Award date | Not specified | | Contract period | 30 Sep 2027 - 30 Sep 2037 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MILTON KEYNES CITY COUNCIL | | Locality | MILTON KEYNES | | Post town | Milton Keynes | | Postcode | MK9 3EJ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire | | ITL 3 | TLJ12 Milton Keynes | | Local authority | Milton Keynes | | Electoral ward | Central Milton Keynes | | Westminster constituency | Milton Keynes Central | | Delivery location | TLJ12 Milton Keynes | ## CPV Codes ### Divisions - 48 - Software package and information systems - 72 - IT services: consulting, software development, Internet and support ### Codes - 48000000 - Software package and information systems - 72260000 - Software-related services - 72500000 - Computer-related services ## Release History - 30 Jun 2026 at 14:20 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/061358-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/061358-2026 30th June 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://in-tendhost.co.uk/milton-keynes/aspx/Home - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.milton-keynes.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c069. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06c069.json.