---
title: "Agile Delivery Technical Support"
ocid: "ocds-h6vhtk-06c1e9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c1e9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c1e9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c1e9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DIGITAL HEALTH & CARE WALES"
published: "2026-07-02"
---

# Agile Delivery Technical Support

Buyer: DIGITAL HEALTH & CARE WALES  
Current stage: Award  
OCID: ocds-h6vhtk-06c1e9

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c1e9)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06c1e9.json)

## Summary

Digital Health & Care Wales has awarded a contract titled "Agile Delivery Technical Support" to Reply Limited, focusing on the provision of Agile Scrum coaching and support services. This procurement, under the services category, involves the development and mentoring of Agile delivery coaches to strengthen organisational delivery capability. The contracting process was executed through a direct award method, justified by the specialised knowledge and established frameworks of the incumbent supplier. Located in Cardiff, UK, this contract is governed by Welsh devolved regulations and involves delivery activities across the UK. Key dates include the contract's commencement on 13th August 2026 and conclusion on 13th November 2026, with a scheduled future signature date by 27th July 2026.

This contract offers significant opportunities for businesses experienced in Agile methodologies and coaching frameworks, particularly those with a strong background in research and development services and consultancy. Large enterprises with capabilities in Agile transformation and those able to provide practical, team-based coaching in software delivery can benefit from engaging in such procurements. The demand for expertise in Agile Scrum principles offers a lucrative avenue for businesses geared towards enhancing digital health and care services. This procurement highlights the importance of maintaining continuity and leveraging existing technical knowledge, making it a prime opportunity for organisations that specialise in complex, sustained value delivery through Agile practices.

## Notice

Digital Health and Care Wales ("DHCW") intends to award a contract for the provision of Agile Scrum coaching and support services to assist with the continued embedding of Agile delivery methodologies across its software delivery teams. The services will focus on providing practical, team-based coaching and mentoring to support the adoption and consistent application of Agile Scrum principles, practices and behaviours. This includes working alongside product teams to reinforce effective sprint planning, delivery cadences, continuous improvement practices, and the use of standardised delivery metrics. The requirement also includes the development and mentoring of internal Agile Scrum Delivery Coaches to support knowledge transfer, capability building and the sustainable adoption of Agile ways of working across DHCW. The overall objective of the contract is to strengthen organisational Agile delivery capability, improve consistency in delivery practices across teams, and support continuous improvement in software development and delivery outcomes.

### Procurement Information

The requirement is intrinsically linked to the specialist technical knowledge, delivery methodologies, coaching frameworks and Agile operating model previously developed and implemented by the incumbent supplier. The services require the continued application and operational embedding of these established frameworks within live delivery teams. The incumbent supplier possesses detailed technical and organisational knowledge that is critical to the successful delivery of the requirement, and replacement of that expertise would introduce significant technical, implementation and delivery risks that could adversely impact the achievement of the intended transformation outcomes. Re-procuring an alternative supplier at this stage would introduce duplication of effort, additional onboarding time, and increased delivery risk, as a new provider would need to repeat discovery and analysis activities already completed.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/062023-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Jul 2026 |
| Contract period | 12 Aug 2026 - 13 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £200,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DIGITAL HEALTH & CARE WALES |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF11 9AD |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Riverside |
| Westminster constituency | Cardiff West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | REPLY |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 2 Jul 2026 at 08:07 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/062023-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/062023-2026
  2nd July 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c1e9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06c1e9.json.