---
title: "Your Bus Journey passenger satisfaction surveys"
ocid: "ocds-h6vhtk-06c35f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c35f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c35f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c35f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH SOMERSET COUNCIL"
published: "2026-07-03"
---

# Your Bus Journey passenger satisfaction surveys

Buyer: NORTH SOMERSET COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06c35f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c35f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06c35f.json)

## Summary

North Somerset Council has completed a public procurement process titled "Your Bus Journey passenger satisfaction surveys," focusing on conducting surveys at bus stops and onboard buses across North Somerset from 2026 to 2027. The procurement, classified under the services category, was executed through a direct method below the competitive threshold, involving no formal competition stage. The buying organisation, North Somerset Council, located in Weston-super-Mare, administered this process, with the supplier being Transport Focus. The contract, valued at £55,532, was awarded on 17th February 2026 and remains active until 31st August 2027.

This contract presents significant opportunities for businesses specialising in survey services to engage in public sector projects and showcase their expertise. Although the procurement did not involve competition, businesses within the same sector could benefit from networking opportunities and insights from this collaboration between North Somerset Council and Transport Focus, potentially enhancing their service portfolios for future tenders. Small to medium-sized enterprises (SMEs) with capabilities in passenger satisfaction surveys are particularly well-suited to pursue this type of contract, given the specific industry focus and regional scope.

## Notice

Transport Focus' Your Bus Journey are passenger satisfaction surveys conducted across bus stops and on-board buses across North Somerset in 2026/27.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/062761-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Feb 2026 |
| Contract period | 18 Feb 2026 - 31 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £55,532 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH SOMERSET COUNCIL |
| Locality | WESTON-SUPER-MARE, NORTH SOMERSET |
| Post town | Bristol |
| Postcode | BS23 1UJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK61 North Somerset |
| Local authority | North Somerset |
| Electoral ward | Weston-super-Mare Central |
| Westminster constituency | Weston-super-Mare |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRANSPORT FOCUS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services

## Release History

- 3 Jul 2026 at 11:33 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/062761-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/062761-2026
  3rd July 2026 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.transportfocus.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c35f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06c35f.json.
