---
title: "Thounsand Eyes"
ocid: "ocds-h6vhtk-06c4c5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c4c5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c4c5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c4c5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST"
published: "2026-07-07"
---

# Thounsand Eyes

Buyer: WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-06c4c5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c4c5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06c4c5.json)

## Summary

The West Midlands Ambulance Service University NHS Foundation Trust facilitated a procurement process for an IT software package titled "Thousand Eyes." This contract, central to enhancing network and application performance monitoring, was completed under direct procurement, below the threshold, without competition. The industry category is goods, specifically classified under IT software packages, and the contract involves the delivery and implementation of enterprise and endpoint agents in conjunction with Cisco Technology. The contract was signed on 6th July 2026, with the performance period commencing on 7th July 2026 and concluding on 26th October 2028. Located in Brierley Hill, UK, the Trust's initiative aims to bolster its infrastructure team's capabilities through superior diagnostics and performance analysis.

This tender provides significant opportunities for suppliers involved in IT consultancy and software development, particularly those well-versed in network performance solutions. While the procurement method was a direct award without an open competition, it highlights potential future opportunities in similar contracts for cutting-edge IT solutions delivery to public authorities. Companies specialising in IT infrastructure, network diagnostics, and performance optimisation would find this contract appealing. Additionally, this tender showcases the demand for advanced monitoring systems within public health services, thereby illustrating a growing market for similar IT support solutions in the public sector.

## Notice

The Thousand Eyes solution combines enterprise and endpoint agents used in conjunction with Cisco Technology. It gives visibility into the Trust network and application performance from different vantage points, monitoring the circuits, the paths that the traffic takes and performance along the route, it aids the Infrastructure Team to diagnose any problems.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/063450-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Jul 2026 |
| Contract period | 6 Jul 2026 - 26 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £21,000 |
| Contracts value | £21,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active, Pending |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS AMBULANCE SERVICE UNIVERSITY NHS FOUNDATION TRUST |
| Locality | BRIERLEY HILL |
| Post town | Dudley |
| Postcode | DY5 1LX |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG36 Dudley |
| Local authority | Dudley |
| Electoral ward | Brierley Hill & Wordsley South |
| Westminster constituency | Stourbridge |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THOUSAND EYES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 7 Jul 2026 at 08:41 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/063450-2026
- 7 Jul 2026 at 08:21 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/063429-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/063450-2026
  7th July 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/063429-2026
  7th July 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.thousandeyes.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.wmas.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c4c5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06c4c5.json.