---
title: "CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES"
ocid: "ocds-h6vhtk-06c550"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c550"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c550.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c550.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SOUTHEND-ON-SEA CITY COUNCIL"
published: "2026-07-07"
---

# CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES

Buyer: SOUTHEND-ON-SEA CITY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-06c550

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c550)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06c550.json)

## Summary

Southend-on-Sea City Council is currently in the tender stage of a public procurement process titled "CONSULTANCY SUPPORT FOR RESIDENT EXPERIENCE AND ENABLING SERVICES". This procurement falls under the industry category of "Research and development services and related consultancy services" and is part of an open competition with a below threshold procurement method. The final submission deadline for tenders is set for 21 July 2026, with an enquiry period ending on 13 July 2026. The contract spans a wide geographical area within the United Kingdom, covering regions from UKC to UKK. The total contract value is estimated at £100,000, with the procurement focusing on selecting a partner to develop detailed business cases and provide consultancy support to enhance resident experience through the integration of call-centre/corporate resolution centre models.

This tender presents a significant opportunity for consultancies specialising in programme design and implementation, particularly those with experience in the public sector. Small and medium enterprises (SMEs) are encouraged to participate, as the procurement is suitable for them. Businesses who can offer robust solutions that align with the predefined data and assumptions, while also bringing innovative insights during the development phase, will find this tender particularly beneficial for growth. Given the open procurement method, this is an excellent chance for businesses seeking to enter or expand within the public service consultancy sector to collaborate with a sub-central government authority such as Southend-on-Sea City Council.

## Notice

Southend-on-Sea City Council is seeking consultancy support to take the Resident Experience and Enabling Services programmes from high-level opportunity identification into a fully developed, validated and investment-ready detailed business case, alongside support for the design and pilot of the integrated call-centre / corporate resolution centre model and linked priority projects. The Council has completed significant discovery and outline design activity, including Activity Analysis and Outline Business Case development. The next phase now requires a delivery partner able to build from this established evidence base, align to the baseline data and assumptions that have informed the case to date, and add value through constructive challenge, particularly on programme design and implementation approach.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/063700-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2026 |
| Submission deadline | 21 Jul 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 4 Aug 2026 - 5 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | £100,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHEND-ON-SEA CITY COUNCIL |
| Locality | SOUTHEND-ON-SEA |
| Post town | Southend-on-Sea |
| Postcode | SS2 6FA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73000000 - Research and development services and related consultancy services

## Release History

- 7 Jul 2026 at 13:35 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/063700-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/063700-2026
  7th July 2026 - Tender notice on Find a Tender

## Notice URLs

- https://procontract.due-north.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c550. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06c550.json.