--- title: "West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services" ocid: "ocds-h6vhtk-06c6df" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c6df" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c6df.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c6df.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS" published: "2026-07-09" --- # West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services Buyer: POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS Current stage: Tender OCID: ocds-h6vhtk-06c6df [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c6df) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06c6df.json) ## Summary The Police and Crime Commissioner for West Midlands is currently in the Tender stage of a procurement process titled "West Midlands First Contact Assessment and Referral, Restorative Justice, and Hate Crime Victims Services". This initiative focuses on transforming victim services across the West Midlands region, with particular emphasis on innovative and creative approaches to enhancing support for crime victims. The tender is open until 8th September 2026, with inquiries accepted until 1st September 2026. It falls under the services category and covers general public services, justice, and community services, amongst other areas, within the UKG region. The procurement is conducted through a competitive flexible procedure, adopting a two-stage approach, and has a total value of £11,342,803. It looks to foster a collaborative environment among various public and voluntary sectors to offer high-quality, trauma-informed support. This tender offers substantial opportunities for businesses specialising in community support, justice services, rehabilitation, and advisory roles. Organisations with expertise in legal services, social and community support, or police services will find this an ideal platform for business growth. The focus on tailored services to meet the needs of a diverse population implies that businesses experienced in providing culturally competent support will have a competitive advantage. Additionally, firms that can deliver trauma-informed and empathetic support services are poised to contribute significantly to the creation of a centre of excellence in victim support, fostering long-term partnerships with local authorities, health services, and law enforcement agencies. ## Notice The Police and Crime Commissioner (PCC) for the West Midlands, Simon Foster is embarking on an ambitious transformation of victim services across the region. This tender invites applicants to submit innovative and creative proposals aimed at enhancing support for victims of crime, ensuring that victims' needs are at the core of service delivery. The goal is to achieve positive, sustainable outcomes at the local level, where victims feel supported, heard, and empowered throughout their journey, whether they are going through the criminal justice system. The West Midlands has a diverse and growing population, and the PCC is keen to ensure that services are tailored to the specific needs of all individuals. The aim is to create a centre of excellence in victim support, where collaboration, empathy, and responsiveness are at the forefront of service delivery. This approach will contribute to a cohesive and effective system, where all partners, ranging from policing; Local Authorities; Health Services, and voluntary sector organisations work together to provide high-quality, trauma-informed care and support. ### Lot Information First Contact Assessment and Referral First Contact Assessment and Referral Services Renewal: Will be optional Restorative Justice Restorative Justice Services Services Renewal: Will be optional Hate Crime Services Hate Crime Services Services Renewal: Will be optional ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/064551-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Jul 2026 | | Submission deadline | 8 Sep 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 May 2027 - 31 May 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £11,342,800 | | Lots value | £11,342,800 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | POLICE AND CRIME COMMISSIONER FOR WEST MIDLANDS | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B4 6AT | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services - 79 - Business services: law, marketing, consulting, recruitment, printing and security - 85 - Health and social work services - 98 - Other community, social and personal services ### Codes - 75110000 - General public services - 75200000 - Provision of services to the community - 75230000 - Justice services - 75231200 - Services related to the detention or rehabilitation of criminals - 75241100 - Police services - 79110000 - Legal advisory and representation services - 79140000 - Legal advisory and information services - 85312500 - Rehabilitation services - 98000000 - Other community, social and personal services ## Release History - 9 Jul 2026 at 09:48 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/064551-2026 - 9 Jul 2026 at 09:40 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/064546-2026 - 9 Jul 2026 at 09:38 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/064542-2026 - 9 Jul 2026 at 09:36 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/064541-2026 - 9 Jul 2026 at 08:56 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/064506-2026 - 9 Jul 2026 at 06:23 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/064436-2026 - 8 Jul 2026 at 22:09 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/064429-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/064551-2026 9th July 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/064546-2026 9th July 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/064542-2026 9th July 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/064541-2026 9th July 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/064506-2026 9th July 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/064436-2026 9th July 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/064429-2026 8th July 2026 - Tender notice on Find a Tender ## Notice URLs - https://sell2.in-tend.co.uk/blpd/home - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.westmidlands-pcc.gov.uk/funding/grants-and-contracts/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c6df. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06c6df.json.