---
title: "Hornbill"
ocid: "ocds-h6vhtk-06c754"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c754"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c754.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c754.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DELT SHARED SERVICES LIMITED"
published: "2026-07-09"
---

# Hornbill

Buyer: DELT SHARED SERVICES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-06c754

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c754)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06c754.json)

## Summary

DELT SHARED SERVICES LIMITED, a public authority operating within the sub-central government sector in the United Kingdom, has concluded a procurement process titled "Hornbill" with the procurement stage categorised as "complete." The project is focused on delivering an IT software package, specifically an enterprise-grade help-desk and IT service management platform named Supportworks. The procurement was conducted using a direct, below-threshold method without competition. The contract, valued at approximately £88,238.52, was awarded to HORNBILL TECHNOLOGIES LIMITED and was formally signed on 20th May 2026. The contractual period spans from 14th June 2026 to 13th June 2028, with the goods intended for delivery across the UKK region.

This tender presents significant business growth potential, particularly for IT service providers specialising in enterprise software solutions. It highlights opportunities for small to medium enterprises (SMEs) capable of delivering sophisticated technological platforms aimed at enhancing IT service delivery and support operations. The contract, awarded swiftly and directly due to its below-threshold classification, opens the door for businesses adept in providing tailored IT solutions to public sector entities, potentially leading to further collaboration and increased market presence in the public sector IT domain.

## Notice

Supportworks is an enterprise-grade help-desk / ITSM platform that organisations use to manage support requests, IT incidents & changes, assets/configurations, and service delivery.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/064627-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 May 2026 |
| Contract period | 13 Jun 2026 - 13 Jun 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £88,238 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DELT SHARED SERVICES LIMITED |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL6 5QZ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Moor View |
| Westminster constituency | Plymouth Moor View |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HORNBILL TECHNOLOGIES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 9 Jul 2026 at 10:48 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/064627-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/064627-2026
  9th July 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-18910

## Notice URLs

- http://www.deltservices.com
- http://www.hornbill.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c754. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06c754.json.