---
title: "Out of Hours Switchboard"
ocid: "ocds-h6vhtk-06c8f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c8f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c8f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c8f2.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "LONDON BOROUGH OF LEWISHAM"
published: "2026-07-10"
---

# Out of Hours Switchboard

Buyer: LONDON BOROUGH OF LEWISHAM  
Current stage: Planning  
OCID: ocds-h6vhtk-06c8f2

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06c8f2.json)

## Summary

The London Borough of Lewisham is planning a procurement process for the "Out of Hours Switchboard" service, which aims to ensure residents can easily contact the council during vulnerable situations. This tender falls under the services category within the telecommunications industry, specifically focusing on switchboard services, with operations intended in the UK, particularly in the region UKI44. The procurement is in the planning stage, with a future communication notice date set for 1st March 2028, and the anticipated contract period running from 18th September 2028 to 11th September 2034. The procurement is valued at approximately £2,160,000 GBP and adheres to the UK's legal framework outlined in the 2023/54 legislation.

This tender presents a valuable opportunity for businesses specialising in telecommunications services, particularly those proficient in providing scalable switchboard solutions. Companies with expertise in handling extensive customer interaction services are well-suited to engage in this procurement, as it involves a critical service supporting community welfare. The substantial contract value reflects a long-term commitment, offering significant potential for growth for the successful bidder, aligning with opportunities to enhance their market presence and operational capabilities within the public sector.

## Notice

The provision of a high quality, scalable, Out of Hours Switchboard allows residents to get in touch with the council easily at any time should they find themselves in a vulnerable situation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/065350-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 Mar 2028 |
| Award date | Not specified |
| Contract period | 17 Sep 2028 - 11 Sep 2034 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,160,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF LEWISHAM |
| Locality | CATFORD |
| Post town | South East London |
| Postcode | SE6 4RU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Lewisham |
| Electoral ward | Rushey Green |
| Westminster constituency | Lewisham East |
| Delivery location | TLI44 Lewisham and Southwark |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 64 - Postal and telecommunications services

### Codes

- 32540000 - Switchboards
- 64214200 - Telephone switchboard services

## Release History

- 10 Jul 2026 at 15:50 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/065350-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/065350-2026
  10th July 2026 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c8f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06c8f2.json.