--- title: "Future Independent Voice for Social Care in Peterborough (Healthwatch)" ocid: "ocds-h6vhtk-06c93a" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c93a" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c93a.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06c93a.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "PETERBOROUGH CITY COUNCIL" published: "2026-07-13" --- # Future Independent Voice for Social Care in Peterborough (Healthwatch) Buyer: PETERBOROUGH CITY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-06c93a [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c93a) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06c93a.json) ## Summary Peterborough City Council is in the planning stage of a procurement process titled "Future Independent Voice for Social Care in Peterborough (Healthwatch)." This initiative falls under the health and social work services industry category and is set in Peterborough, East of England, UK. The procurement focuses on establishing an independent voice for Adult Social Care users, with an existing contract ending on 31st March 2027. The council plans to launch the Invitation to Tender (ITT) in September 2026. Currently, the council is hosting a market engagement event on 4th August 2026, inviting potential providers to participate online. This event aims to discuss the proposed service model and procurement timeline, with the registration deadline set for 23:59 on the event day. This procurement presents significant opportunities for businesses specialising in community engagement, feedback collection, and social care advocacy. It is particularly suitable for SMEs and voluntary, community, and social enterprises (VCSEs) interested in influencing the design and delivery of social care services. By attending the market engagement event, businesses can provide valuable input and better understand the requirements, thereby positioning themselves for potential participation in the forthcoming tender process slated for 2027. The opportunity also offers an extended contractual period until 2030, with a potential renewal, which could provide sustained business growth prospects in the sector. ## Notice Peterborough City Council is inviting potential providers to attend a market engagement event to help shape the future of independent voice and engagement for Adult Social Care in Peterborough. We want to hear from organisations with experience of listening to people, engaging communities, gathering insight, and ensuring that residents' voices influence how services are designed and improved. Your feedback will help us test our proposed approach and understand how the market could support a future service from April 2027 Current Context Healthwatch Cambridgeshire and Peterborough to deliver the statutory local Healthwatch function in line with the Health and Social Care Act. Under this arrangement Healthwatch Cambridgeshire and Peterborough act as an independent champion for residents when it comes to health and social care services. They ensure local people's voices are heard and used to improve care across our communities. This contract expires in April 2027. Should it become law, the NHS Modernisation Bill will remove PCC's statutory duty to establish a local Healthwatch covering health and care services. Instead local authorities will have a broader duty in relation coproduction of social care services. The Future Service Despite these changes, PCC want to ensure that, from April 2027, there is still an independent voice for local people using Adult Social Care services. At a minimum, Key deliverables will be: - Providing a route for feedback into the council - Ensuring the voice of those impacted contributes to council decisions relating to Social Care. - Analysis and presentation of themes, creating a picture of local demand, priorities and areas for improvement - Support a range of partnership boards, focused on key local priorities and areas of need - Establish a visible, trusted presence in Peterborough. - Broad engagement of all people and communities in Peterborough, ensuring there is a representative voice - Establishing a strong feedback loop, where people are clear on the impact their voice is having Timeline PCC's existing contract with Healthwatch Cambridgeshire and Peterborough expires of 31st March 2027. As such, we are currently aiming to launch the ITT for the new service in September 2026. Event We would really value the input and feedback of potential providers on the proposed model. We will be holding a market engagement event for interested providers on Tuesday 4th August. The event will cover: - The proposed service model - Provider expectations - Details on the procurement timeline and process - An opportunity for potential providers to ask questions The event will be held online. If you are interested in the service, please sign-up via the following link: https://forms.office.com/pages/responsepage.aspx?id=ZLMn4x4EUUyC8skGp4-cyW0QOseriUVAnOGVvKkwZOBUNjZVMFdCU0xWRFc0QjZTWlUzNFkxVkFFTS4u&route=shorturl The ProContract page can be found here: https://procontract.due-north.com/Advert?advertId=bd45868a-957e-f111-813c-005056b64545 ### Planning Information Peterborough City Council is inviting potential providers to attend a market engagement event to help shape the future of independent voice and engagement for Adult Social Care in Peterborough. We want to hear from organisations with experience of listening to people, engaging communities, gathering insight, and ensuring that residents' voices influence how services are designed and improved. Your feedback will help us test our proposed approach and understand how the market could support a future service from April 2027 Current Context Healthwatch Cambridgeshire and Peterborough to deliver the statutory local Healthwatch function in line with the Health and Social Care Act. Under this arrangement Healthwatch Cambridgeshire and Peterborough act as an independent champion for residents when it comes to health and social care services. They ensure local people's voices are heard and used to improve care across our communities. This contract expires in April 2027. Should it become law, the NHS Modernisation Bill will remove PCC's statutory duty to establish a local Healthwatch covering health and care services. Instead local authorities will have a broader duty in relation coproduction of social care services. The Future Service Despite these changes, PCC want to ensure that, from April 2027, there is still an independent voice for local people using Adult Social Care services. At a minimum, Key deliverables will be: - Providing a route for feedback into the council - Ensuring the voice of those impacted contributes to council decisions relating to Social Care. - Analysis and presentation of themes, creating a picture of local demand, priorities and areas for improvement - Support a range of partnership boards, focused on key local priorities and areas of need - Establish a visible, trusted presence in Peterborough. - Broad engagement of all people and communities in Peterborough, ensuring there is a representative voice - Establishing a strong feedback loop, where people are clear on the impact their voice is having Timeline PCC's existing contract with Healthwatch Cambridgeshire and Peterborough expires of 31st March 2027. As such, we are currently aiming to launch the ITT for the new service in September 2026. Event We would really value the input and feedback of potential providers on the proposed model. We will be holding a market engagement event for interested providers on Tuesday 4th August. The event will cover: - The proposed service model - Provider expectations - Details on the procurement timeline and process - An opportunity for potential providers to ask questions The event will be held online. If you are interested in the service, please sign-up via the following link: https://forms.office.com/pages/responsepage.aspx?id=ZLMn4x4EUUyC8skGp4-cyW0QOseriUVAnOGVvKkwZOBUNjZVMFdCU0xWRFc0QjZTWlUzNFkxVkFFTS4u&route=shorturl Those interested in attending must sign-up via the above MS Form link ahead of the event on August 4th 2026 at 10am. The ProContract page is available here: https://procontract.due-north.com/Advert?advertId=bd45868a-957e-f111-813c-005056b64545 Any queries concerning the event must be submitted via ProContract. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/065474-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Jul 2026 | | Submission deadline | Not specified | | Future notice date | 4 Aug 2026 | | Award date | Not specified | | Contract period | 31 Mar 2027 - 31 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | PETERBOROUGH CITY COUNCIL | | Locality | PETERBOROUGH | | Post town | Peterborough | | Postcode | PE2 8TY | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH4 Cambridgeshire and Peterborough | | ITL 3 | TLH41 Peterborough | | Local authority | Peterborough | | Electoral ward | Fletton and Stanground | | Westminster constituency | North West Cambridgeshire | | Delivery location | TLH11 Peterborough | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 13 Jul 2026 at 09:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/065474-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/065474-2026 13th July 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://forms.office.com/pages/responsepage.aspx?id=ZLMn4x4EUUyC8skGp4-cyW0QOseriUVAnOGVvKkwZOBUNjZVMFdCU0xWRFc0QjZTWlUzNFkxVkFFTS4u&route=shorturl - https://procontract.due-north.com/Advert?advertId=bd45868a-957e-f111-813c-005056b64545 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06c93a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06c93a.json.