---
title: "Online peer-to-peer and student-to-staff asynchronous chat platform, and virtual community platform"
ocid: "ocds-h6vhtk-06cbc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06cbc6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06cbc6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06cbc6.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "UNIVERSITY OF SOUTH WALES"
published: "2026-07-15"
---

# Online peer-to-peer and student-to-staff asynchronous chat platform, and virtual community platform

Buyer: UNIVERSITY OF SOUTH WALES  
Current stage: Tender  
OCID: ocds-h6vhtk-06cbc6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06cbc6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06cbc6.json)

## Summary

The procurement process is initiated by the University of South Wales, based in Pontypridd, United Kingdom, for the provision of an online peer-to-peer and student-to-staff asynchronous chat platform, along with a virtual community platform. This falls under the services category with a focus on software supply services. It utilises an open procedure method and adheres to Welsh devolved regulations. The tender phase is currently active and critical dates include an enquiry period ending on 7th August 2026, and a submission deadline on 12th August 2026. The estimated contract value is £240,000 with a gross value of £288,000, and the contract period runs from 7th September 2026 to 6th September 2029, with an option to extend for one additional year. The procurement process allows electronic submissions in both English and Welsh.

This tender offers promising opportunities for businesses specialising in scalable, cloud-based software services. It is particularly suitable for SMEs capable of delivering secure chat platforms that facilitate communication among students and staff in a university setting. Companies with expertise in integration with external platforms, data protection, and the capacity for continuous innovation within the UK higher-education admissions ecosystem may find this contract particularly advantageous. With evaluation criteria focusing on integration, data protection, and overall quality, businesses that can demonstrate high performance in these areas stand a good chance of being successful in the bidding process.

## Notice

The University of South Wales seeks the provision of a secure, scalable, cloud-based online peer-to-peer asynchronous chat platform and associated virtual community functionality. The solution must enable prospective students to engage directly with trained current students ("student ambassadors") and, where appropriate, staff, through moderated one-to-one messaging and community-based discussion spaces. The platform must support the full applicant journey, from early enquiry through to enrolment, and integrate with external platforms used within the UK higher-education admissions ecosystem.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/066684-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2026 |
| Submission deadline | 12 Aug 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 6 Sep 2026 - 6 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £240,000 |
| Lots value | £240,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SOUTH WALES |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 1DL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Treforest |
| Westminster constituency | Pontypridd |
| Delivery location | TLL15 Central Valleys |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72268000 - Software supply services

## Release History

- 15 Jul 2026 at 10:51 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/066684-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/066684-2026
  15th July 2026 - Tender notice on Find a Tender

## Notice URLs

- https://etenderwales.ukp.app.jaggaer.com/home.html
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06cbc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06cbc6.json.