---
title: "Voicescape Collections & Payment Integration Annual Licence Fee"
ocid: "ocds-h6vhtk-06cedd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06cedd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06cedd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06cedd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GREAT YARMOUTH BOROUGH COUNCIL"
published: "2026-07-20"
---

# Voicescape Collections & Payment Integration Annual Licence Fee

Buyer: GREAT YARMOUTH BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-06cedd

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06cedd.json)

## Summary

The procurement undertaken by Great Yarmouth Borough Council, located in the UKH15 region, pertains to the "Voicescape Collections & Payment Integration Annual Licence Fee." This contract falls under the goods category and involves industry-specific software packages to support SMS and email messaging for council tax, business rates, and debt collection. The tender process was completed under a "below threshold - unknown" procurement method. The contract, awarded to VOICESCAPE LIMITED, commenced on 1 June 2026 and is set to run until 31 May 2027, with potential extensions available until 2028. The contract was signed on 1 June 2024, marking the completion of award and contract stages in the procurement process.

This tender presents opportunities for businesses specialising in software solutions and communication technology, particularly those able to integrate such technologies for public sector debt communication strategies. Small to medium enterprises (SMEs) with experience in government contracts or offering innovative communication services should find this contract appealing. As the contract involves integration and communication methods, companies with a strong portfolio in the software development or digital communication sector will be well-positioned to compete for similar opportunities in the future, fostering potential business growth in this area.

## Notice

Use of SMS and email messaging for council tax, business rates and sundry debt payers in arrears. Also used for take up campaigns.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/068258-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 May 2024 |
| Contract period | 31 May 2026 - 31 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £45,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GREAT YARMOUTH BOROUGH COUNCIL |
| Locality | GREAT YARMOUTH |
| Post town | Norwich |
| Postcode | NR30 2QF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Great Yarmouth |
| Electoral ward | Nelson |
| Westminster constituency | Great Yarmouth |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VOICESCAPE |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 20 Jul 2026 at 13:04 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/068258-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/068258-2026
  20th July 2026 - Contract details notice on Find a Tender

## Notice URLs

- http://www.voicescape.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06cedd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06cedd.json.