---
title: "WNL ICB - Gentle Hands Care Agency Ltd"
ocid: "ocds-h6vhtk-06cf84"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06cf84"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06cf84.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06cf84.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD"
published: "2026-07-21"
---

# WNL ICB - Gentle Hands Care Agency Ltd

Buyer: NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-06cf84

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06cf84)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06cf84.json)

## Summary

The NHS West and North London Integrated Care Board, located at Ferguson House, Marylebone Road, London, has issued an intention to award a contract under the Provider Selection Regime (PSR) to Gentle Hands Care Agency Ltd. This contract, part of the social work services with accommodation industry category, is specifically for the provision of Continuing Healthcare supported living services. The procurement follows a limited method without prior publication, targeting a Direct Award Process C. The official contract commencement is set for 1st April 2026, with a 24-month duration, and providers must submit representations by 31st July 2026 during the standstill period. The procurement process currently resides in the award stage, as of the 21st of July 2026.

This procurement process offers significant growth opportunities for businesses focused on healthcare services, particularly those specialising in supported living and community health services. Given the nature of such service contracts, SMEs with a proven track record in delivering high-standard care within the continuity and quality frameworks set by NHS regulations are well-suited to compete. The tender not only enables existing service providers to secure enduring partnerships but also presents potential for business development for companies adept at integrating healthcare services in community settings. The existing provider, Gentle Hands Care Agency Ltd, underscores the importance of maintaining service excellence to meet the contract's criteria and business growth objectives.

## Notice

Contract renewed with existing supplier for the provision of Continuing Healthcare
(CHC) for one or more existing service user placements.

Supplier delivers the following service: supported living.

Contract start date of 01/04/2026. Contract duration period is for 24 months.
To note individual placements duration are not defined; dependent on eligiblity of
individual service user for Continuing Healthcare (CHC). Therefore placements can be shorter or longer than 24 months.

Contract total award: not applicable

Current weekly payments to provider: PS812.31.

### Lot Information

Lot 1

Contract Authority intends to award a contract to an existing provider following Direct Award Process C. 

Continuing Healthcare (CHC) supported living service. Due to the nature of CHC eligibility, placement contract end date not defined, nor lifetime value of the placement. However the proposed NHS Standard Contract duration is 24 months. 

Weekly value of the contract is PS812.31

Award Criteria: the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. 
The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 31/07/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/068549-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 20 Jul 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WEST AND NORTH LONDON INTEGRATED CARE BOARD |
| Locality | LONDON |
| Post town | North West London |
| Postcode | NW1 5JD |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Marylebone |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GENTLE HANDS CARE AGENCY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85311000 - Social work services with accommodation
- 85323000 - Community health services

## Release History

- 21 Jul 2026 at 09:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/068549-2026

## Notice URLs

- https://www.cedr.com/
- https://www.westandnorthlondon.icb.nhs.uk
- https://www.westandnorthlondon.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06cf84. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06cf84.json.