---
title: "Agreement for Management, Maintenance and Support of Ticket Vending Machines"
ocid: "ocds-h6vhtk-06d002"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d002"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d002.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d002.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THAMESLINK SOUTHERN GREAT NORTHERN LIMITED (TSGN)"
published: "2026-07-21"
---

# Agreement for Management, Maintenance and Support of Ticket Vending Machines

Buyer: THAMESLINK SOUTHERN GREAT NORTHERN LIMITED (TSGN)  
Current stage: Award  
OCID: ocds-h6vhtk-06d002

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## Summary

The public procurement process led by Thameslink Southern Great Northern Limited (TSGN) involves the management, maintenance, and support of ticket vending machines (TVMs) across its network. The awarded contract, valued at £24,172,352.04, covers services such as maintenance, software services, and ITSO services, among others, with an option for renewal. This direct award contract has been given to Scheidt & Bachmann Fare Collection Systems GmbH, leveraging their intellectual property rights over the existing systems. The agreement is under the utilities special regime, with a three-year term starting from 1 August 2026 and a possible two-year extension. The contract relates to multiple locations within the UK, specifically the UKI31, UKI, UKI6, and UKI4 regions.

This tender presents substantial opportunities for businesses involved in the transport industry's service and maintenance segments, especially those with experience in fare collection systems. Companies could benefit from positioning themselves as sub-contractors or auxiliary service providers, assisting in the comprehensive upkeep of ticketing infrastructure. Businesses with expertise in planned and reactive maintenance, software solutions, and secure payment technologies would find this contract particularly advantageous, given the emphasis on these services within the scope of the agreement. The strategic importance of maintaining robust ticket vending solutions across a busy transport network like TSGN further amplifies the potential for business expansion and growth in this critical sector.

## Notice

TSGN Limited requires ongoing support and maintenance of their ticket vending machines (TVMs) at stations across its operating network. TVM's have been supplied and installed by Scheidt and Bachmann over time. The services to be provided under the agreement generally include but is not limited to: - Planned and reactive maintenance; - Life cycle management; - Oyster services; - ITSO services; - Managed application hosting; - P2PE solution; and - Software services. The contract permits amendment to quantities of the services should TVM's either be decommissioned or purchased during the term of the contract, including any renewal term.

### Procurement Information

Direct award is justified under Schedule 5 Clauses 5 and 7 of the Procurement Act as TSGN have an existing contract with the supplier, and a change of supplier would result in receiving incompatible services as only Scheidt and Bachmann can provide support and maintenance of the TVMs due to intellectual property rights.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/068792-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Jul 2026 |
| Contract period | 31 Jul 2026 - 31 Jul 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £24,172,352 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THAMESLINK SOUTHERN GREAT NORTHERN LIMITED (TSGN) |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC3R 8AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bridge |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SCHEIDT & BACHMANN FARE COLLECTION SYSTEMS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 50 - Repair and maintenance services

### Codes

- 30123100 - Ticket-validation machines
- 30144200 - Ticket-issuing machines
- 50316000 - Maintenance and repair of ticket-issuing machinery

## Release History

- 21 Jul 2026 at 14:10 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/068792-2026
- 21 Jul 2026 at 13:48 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/068771-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/068792-2026
  21st July 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/068771-2026
  21st July 2026 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d002. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d002.json.