---
title: "Provision of Compensation Claims Handling Services for HMPPS"
ocid: "ocds-h6vhtk-06d03f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d03f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d03f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d03f.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "MINISTRY OF JUSTICE"
published: "2026-07-21"
---

# Provision of Compensation Claims Handling Services for HMPPS

Buyer: MINISTRY OF JUSTICE  
Current stage: Planning  
OCID: ocds-h6vhtk-06d03f

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## Summary

The Ministry of Justice is planning a procurement process for the "Provision of Compensation Claims Handling Services for HMPPS". This falls under the industry category of insurance and pension services. The procurement process is currently at the planning stage with an expected future notice date of 27th August 2026. The location for service delivery is the UK. As the contracting authority, the Ministry of Justice, located at 102 Petty France, London, plays a pivotal role in this tender, which involves the re-procurement under the Crown Commercial Service Framework RM6323, specifically for Lot 2 Claims Handling and Related Services.

This procurement offers considerable opportunities for businesses specialising in claims handling services, particularly those adept at managing pre-action stages of compensation claims efficiently. Businesses capable of investigating claims, providing legal advice on liability, negotiating settlements, and managing low-value litigation claims would find this tender an excellent opportunity to expand their service offerings. Engaging in this procurement process could significantly enhance a company's profile and establish or strengthen its foothold within the public sector, especially in services related to insurance claims and handling complex legal negotiations.

## Notice

This notice relates to the intention of an upcoming re-procurement of the Provision of Compensation Claims Handling Services for His Majesty's Prison and Probation Service (HMPPS) via further competition under Crown Commercial Service (CCS) Framework RM6323 Insurance and Related Services 4, Lot 2 Claims Handling and Related Services which was established in accordance with the Public Contracts Regulations 2015 (PCR 2015). Each year the Ministry of Justice (the Contracting Authority) typically receives in excess of three thousand new personal injury and other private and public law claims of varying degrees of importance, value and sensitivity. These emanate mainly from His Majesty's Prison and Probation Service (HMPPS), for which it is responsible. The Contracting Authority will make wider use of outsourced claims handling, particularly in relation to the pre-action stage of such claims.

### Lot Information

Lot 1

Each year the Ministry of Justice (the Contracting Authority) typically receives in excess of three thousand new personal injury and other private and public law claims of varying degrees of importance, value and sensitivity. These emanate mainly from His Majesty's Prison and Probation Service (HMPPS), for which it is responsible. The Contracting Authority intends to procure a claims handling service to support the efficient and compliant management of low value pre-action claims. The Supplier shall provide a claims handling service for low cost pre action litigation claims. The service to be provided shall consist of: I. investigation by the Supplier of all claims received by them. II. provision of advice and recommendation on liability and next steps III. negotiation to reach settlement where possible, and IV. settlement of liability and of compensation levels and costs. The Supplier shall investigate all referrals, provide advice on legal liability and quantum and negotiate settlements either directly with the claimants, legal representatives, third parties or their insurers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/068881-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | 26 Aug 2026 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,610,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66500000 - Insurance and pension services

## Release History

- 21 Jul 2026 at 15:44 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/068881-2026

## Notice URLs

- https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d03f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d03f.json.