{ "tag": [ "compiled" ], "id": "ocds-h6vhtk-06d108-2026-07-22T14:49:55+01:00", "date": "2026-07-22T14:49:55+01:00", "ocid": "ocds-h6vhtk-06d108", "initiationType": "tender", "parties": [ { "id": "GB-PPON-PQQZ-1663-NWMN", "name": "Ofcom", "identifier": { "scheme": "GB-PPON", "id": "PQQZ-1663-NWMN" }, "address": { "streetAddress": "Riverside House, 2a Southwark Bridge Road", "locality": "London", "postalCode": "SE1 9HA", "country": "GB", "countryName": "United Kingdom", "region": "UKI44" }, "contactPoint": { "email": "procurementnotice@ofcom.org.uk" }, "roles": [ "buyer" ], "details": { "url": "http://www.ofcom.org.uk", "classifications": [ { "id": "publicAuthoritySubCentralGovernment", "scheme": "UK_CA_TYPE", "description": "Public authority - sub-central government" } ] } } ], "buyer": { "id": "GB-PPON-PQQZ-1663-NWMN", "name": "Ofcom" }, "planning": { "milestones": [ { "id": "engagement", "type": "engagement", "description": "Engagement process description This is a Preliminary Market Engagement which is taking place in July and August 2026 for an Ofcom requirement for the provision of flexible benefits Administration Services and Platform, commencing in July 2027. The engagement takes the form of a preliminary market engagement questionnaire, and possibly some discussion between the Ofcom project team and interested suppliers. Ofcom is undertaking this pre-procurement market engagement to inform a procurement exercise that is planned to commence in October 2026 for the provision of flexible benefits administration services and platform. The subsequent contract will commence in July 2027 and will run or three years.. Organisations are invited to complete a preliminary market engagement questionnaire to provide responses on questions which will enable Ofcom to gather general feedback to inform and help us finalise our procurement approach and documentation. Interested suppliers should access the opportunity via the Ofcom's Bravo solutions procurement portal at https://ofcom.bravosolution.co.uk (Bravo). Suppliers should access the portal and go to the PQQ/Selection Questionnaire page, complete the preliminary market engagement questionnaire and submit the questionnaire to Ofcom via the messaging facility on the Bravo portal. The closing deadline for submitting completed questionnaires is 12:00 hours on Friday 14 August 2026", "dueDate": "2026-08-14T23:59:59+01:00", "status": "scheduled" } ], "documents": [ { "id": "069248-2026", "documentType": "marketEngagementNotice", "noticeType": "UK2", "description": "Preliminary market engagement notice on Find a Tender", "url": "https://www.find-tender.service.gov.uk/Notice/069248-2026", "datePublished": "2026-07-22T14:49:55+01:00", "format": "text/html" } ] }, "tender": { "id": "C20262770", "legalBasis": { "id": "2023/54", "scheme": "UKPGA", "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents" }, "title": "Provision of flexible Benefits Administration Services and Platform", "description": "Ofcom has a requirement for the provision of an end-to-end flexible benefits administration service for up to five years from July 2027. As a minimum, the service must deliver the following: 1. SCHEME ADMINISTRATION * Management of annual and open enrolment processes. Annual enrolment window currently held in November for benefits effective 1 January * Management of in year enrolment for new starters and life events * Timely and accurate monthly payroll deduction reporting in the agreed format in accordance with monthly processing timelines * Timely and accurate monthly provider reporting of colleagues in the agreed format to benefit providers in order to provide a seamless service to colleagues for onward enrolment in relevant benefits at the correct choice level * Communications functionality to inform colleagues on key process issues such as enrolment process * 1st line query management from colleagues and Ofcom Team within pre-agreed SLA * Build Benefit changes as and when required * Communications with members regarding workflow of benefit choices * Confirmation communication of benefit choices when confirmed * Management of pension re-enrolment on a three yearly cycle 2. PLATFORM * Maintenance of online benefit platform and all information held on it * Helpdesk functionality and for registration and access issues on benefit platform if not SSO * Cloud platform to enable colleagues select their benefits, and to find out information on each benefit * Ofcom would want to understand platform capability in modelling cost effect of benefits selected including whether tax and NI implications can be shown * Provide online Total Reward Statements * Single Sign On capability * Technical specification in line with Ofcom Security Requirements * Ability for the platform to act as a single, central engagement hub for all Ofcom benefits and wellbeing offerings. 3. CUSTOMER SERVICES * Responsive and proficient support service, with access to email / web queries and telephone helpdesk if required * Supplier invests in maintaining a strong and effective partnership with Ofcom, with positive attitude to ensuring exemplary service * Proactive * Access to benefit reporting, detailed MI and analytics for Ofcom", "items": [ { "id": "1", "additionalClassifications": [ { "scheme": "CPV", "id": "66000000", "description": "Financial and insurance services" } ], "deliveryAddresses": [ { "region": "UK", "country": "GB", "countryName": "United Kingdom" } ], "relatedLot": "1" } ], "value": { "amountGross": 484000, "amount": 420000, "currency": "GBP" }, "mainProcurementCategory": "services", "aboveThreshold": true, "lots": [ { "id": "1", "suitability": { "sme": true, "vcse": true }, "contractPeriod": { "startDate": "2027-07-01T00:00:00+01:00", "endDate": "2030-06-30T23:59:59+01:00", "maxExtentDate": "2032-06-30T23:59:59+01:00" }, "hasRenewal": true, "status": "planning" } ], "communication": { "futureNoticeDate": "2026-10-16T23:59:59+01:00" }, "status": "planning" }, "language": "en" }