{
    "tag": [
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    ],
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    "date": "2026-07-22T14:57:09+01:00",
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    "parties": [
        {
            "id": "GB-COH-11810533",
            "name": "FAIR4ALL FINANCE LIMITED",
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                "id": "11810533"
            },
            "address": {
                "streetAddress": "16-18 Middlesex Street",
                "locality": "London",
                "postalCode": "E1 7EX",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI42"
            },
            "contactPoint": {
                "email": "procurement@fair4allfinance.org.uk"
            },
            "roles": [
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            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Net Promoter Score",
        "description": "Fair4All Finance is requesting quotation for an organisation to lead the design, development and delivery of a Net Promoter Score (NPS) survey across our key stakeholders. By creating an NPS survey and analysing the results, we aim to provide a consistent and comparable measure of stakeholder value; enable targeted performance improvement and support stakeholder relationship management. Our key stakeholders are: * Mainstream banks * Challenger banks * Non-bank lenders * Insurers, Brokers and Distributors * Investors * CDFIs (investees and others) * Credit Unions (recipients of grant and other funding and support) * Trade bodies (eg All Together Money, Responsible Finance, UK Finance, ABI, BIBA) * Civil society organisations (eg Scope, SEA) * Consumer Organisations and Financial Inclusion Champions (eg Fair By Design, Citizens Advice, Which?) We aim to repeat this survey every two years.",
        "status": "active",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79311000",
                        "description": "Survey services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79311100",
                        "description": "Survey design services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "79342310",
                        "description": "Customer survey services"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 10000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "submissionMethodDetails": "https://in-tendhost.co.uk/fair4allfinance/aspx/Home",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2026-08-07T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2026-08-05T17:00:00+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "active",
                "value": {
                    "amountGross": 10000,
                    "currency": "AED"
                },
                "contractPeriod": {
                    "startDate": "2026-08-17T00:00:00+01:00",
                    "endDate": "2026-10-26T23:59:59+00:00"
                },
                "awardCriteria": {
                    "description": "Your experience and Fee"
                }
            }
        ],
        "documents": [
            {
                "id": "L-1",
                "documentType": "biddingDocuments",
                "description": "Responses will only be accepted via the In-Tend Eprocurement Portal",
                "url": "https://in-tendhost.co.uk/fair4allfinance/aspx/Home"
            },
            {
                "id": "069255-2026",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/069255-2026",
                "datePublished": "2026-07-22T14:57:09+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en"
}