---
title: "Net Promoter Score"
ocid: "ocds-h6vhtk-06d10e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d10e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d10e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d10e.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "FAIR4ALL FINANCE LIMITED"
published: "2026-07-22"
---

# Net Promoter Score

Buyer: FAIR4ALL FINANCE LIMITED  
Current stage: Tender  
OCID: ocds-h6vhtk-06d10e

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06d10e.json)

## Summary

Fair4All Finance Limited, based in London, has initiated a tender process titled "Net Promoter Score" with the aim to design, develop, and deliver a survey across its key stakeholders. The industry category falls under survey services, primarily serving the financial sector, including mainstream and challenger banks, non-bank lenders, insurers, and other financial organisations. This tender is in the active stage with a deadline for bid submissions set for 7th August 2026, by 12:00 BST. The procurement method is open, allowing wide participation, and the estimated contract value is £10,000. The contract period is scheduled between 17th August and 26th October 2026.

This tender presents a significant opportunity for businesses specialising in survey services with expertise in the financial sector to expand their clientele by leveraging their skills to improve stakeholder management and performance measurement for Fair4All Finance. Companies experienced in designing and analysing Net Promoter Score surveys, as well as those familiar with stakeholder engagement and financial services, particularly involving banks, CDFIs, and trade bodies, would find this opportunity well-suited. Participating in this process could establish a foothold in a growing market and build enduring relationships with influential UK financial stakeholders.

## Notice

Fair4All Finance is requesting quotation for an organisation to lead the design, development and delivery of a Net Promoter Score (NPS) survey across our key stakeholders. By creating an NPS survey and analysing the results, we aim to provide a consistent and comparable measure of stakeholder value; enable targeted performance improvement and support stakeholder relationship management. Our key stakeholders are: * Mainstream banks * Challenger banks * Non-bank lenders * Insurers, Brokers and Distributors * Investors * CDFIs (investees and others) * Credit Unions (recipients of grant and other funding and support) * Trade bodies (eg All Together Money, Responsible Finance, UK Finance, ABI, BIBA) * Civil society organisations (eg Scope, SEA) * Consumer Organisations and Financial Inclusion Champions (eg Fair By Design, Citizens Advice, Which?) We aim to repeat this survey every two years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/069255-2026 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2026 |
| Submission deadline | 7 Aug 2026 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 16 Aug 2026 - 26 Oct 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000 |
| Lots value | £10,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FAIR4ALL FINANCE LIMITED |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 7EX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Spitalfields & Banglatown |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services
- 79311100 - Survey design services
- 79342310 - Customer survey services

## Release History

- 22 Jul 2026 at 13:57 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/069255-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/069255-2026
  22nd July 2026 - Tender notice on Find a Tender
- https://in-tendhost.co.uk/fair4allfinance/aspx/Home
  Responses will only be accepted via the In-Tend Eprocurement Portal

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d10e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d10e.json.