---
title: "IT Support Services"
ocid: "ocds-h6vhtk-06d122"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d122"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d122.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d122.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST"
published: "2026-07-22"
---

# IT Support Services

Buyer: NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-06d122

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d122)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06d122.json)

## Summary

The procurement process led by Northamptonshire Healthcare NHS Foundation Trust involves a contract for comprehensive IT support services, which was directly awarded to OneAdvanced IT Services Limited. This award, dated 22nd July 2026, falls under the computer-related services category and is located in Kettering, UK (region: UKF2). The contract ensures end-to-end IT support, including Service Desk support and infrastructure management. The procurement stage is complete, with the contract period set to begin on 15th September 2026 and end on 14th September 2028, with potential for a 12-month extension. The procurement method used was a direct award, justified by the need for partial replacement or continuation of existing services.

This tender presents significant growth opportunities for businesses specialising in IT support services, particularly those capable of providing comprehensive service management, incident resolution, and infrastructure maintenance. Established IT firms familiar with health service technology environments and those capable of offering seamless onboarding experiences are well-suited to compete in similar tender opportunities. The contract value of over £4.3 million highlights the substantial scale and economic potential involved, making it a lucrative venture for large-scale IT service providers.

## Notice

The provider will deliver end-to-end IT support services for an incoming cohort of staff, ensuring a seamless onboarding and operational experience from day one. Services will include Service Desk support (1st, 2nd and where required 3rd line), desktop and endpoint management, infrastructure support, and overall service delivery management. The provider will be responsible for user provisioning, device deployment and configuration, incident and request management, monitoring and maintenance of IT infrastructure, and resolution of technical issues across workplace technologies.

### Procurement Information

Partial Replacement or Continuation of Existing Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/069292-2026 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 Jul 2026 |
| Contract period | 14 Sep 2026 - 14 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £4,332,725 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST |
| Locality | KETTERING |
| Post town | Northampton |
| Postcode | NN15 7PW |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | Windmill |
| Westminster constituency | Kettering |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ONEADVANCED IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 22 Jul 2026 at 14:42 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/069292-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/069292-2026
  22nd July 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.nhft.nhs.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.oneadvanced.com/managed-it-services

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d122. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d122.json.