--- title: "Retail Outlet at Royal Shrewsbury Hospital" ocid: "ocds-h6vhtk-06d2de" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d2de" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d2de.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d2de.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST" published: "2026-07-24" --- # Retail Outlet at Royal Shrewsbury Hospital Buyer: THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST Current stage: Planning OCID: ocds-h6vhtk-06d2de [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d2de) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06d2de.json) ## Summary The Shrewsbury and Telford Hospital NHS Trust is currently in the planning stage for a procurement process titled "Retail Outlet at Royal Shrewsbury Hospital." This initiative falls under the services industry category with a focus on retail and cafeteria services. Located in Shropshire, UK, the Trust aims to establish a retail hub within the main entrance of the Royal Shrewsbury Hospital to enhance patient and staff experience. Key dates include an engagement session scheduled for 4th August 2026, with further future notices expected by 11th August 2026. The contract, identified under lot 1, is planned to commence on 1st March 2027, running until 31st March 2043, with potential renewal options extending to 2048. This development is part of a larger healthcare system investment to upgrade and modernise hospital facilities. This tender presents a significant opportunity for businesses specialising in retail trade and cafeteria services, particularly those that cater to high footfall environments such as hospitals. The Trust's vision for a flagship retail hub that supports staff wellbeing and provides 24-hour services aligns with businesses capable of offering high-quality food, beverages, and essential products. Given the large workforce and anticipated increase in hospital visitors, retail partners well-versed in efficient space usage and customer service within healthcare settings will find this opportunity particularly promising for business growth and long-term viability. Interested parties are encouraged to engage in the upcoming market engagement to better understand the project's scope and requirements. ## Notice The Shrewsbury and Telford Hospital NHS Trust (SaTH) is seeking to engage with the market ahead of a formal procurement process for the provision of a Retail Outlet(s). The Trust is undertaking this pre-market engagement to gain a better understanding of the market's capacity, capability, and appetite to deliver the requirements within the new build facility at one of its hospital sites. Feedback from this exercise will help inform and finalise the development of the procurement strategy and final service specification. Interested suppliers are invited to contact the Trust (see details within this notice) to obtain the proforma and details of an on-site engagement session to be held on TUESDAY 4th AUGUST (afternoon). SaTH is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales, operates across two main hospital sites, the Royal Shrewsbury Hospital (RSH) & the Princess Royal in Telford (PRH) both located in Shropshire approximately 16 miles apart. Shrewsbury and Telford Hospital NHS Trust, which is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales. The Trust, for its healthcare system across Shropshire, Telford and Wrekin and into Mid-Wales is delivering a major investment that will improve care for everyone through modern, purpose-built hospital facilities and ensure more people get the care they need, at the right time and in the right place. These plans have been led by our doctors and nurses to develop two thriving hospitals, supported by more services in the community. Construction work is well underway at RSH to build a new four storey facility at the RSH site which will be approximately 30,000 sqm and will provide the space we need to start our new ways of working and to provide a more positive experience for patients in calm, dedicated planned care facilities. PRH will become the site specialising in planned care, with RSH becoming the site specialising in emergency care, with the remodelled, larger Emergency Department at the RSH site and facilities including; - A modern, purpose-built Emergency Department - A new, expanded Critical Care Unit - Consultant led maternity care - Children's inpatient services - Emergency medical specialist services, including cardiology, stroke, respiratory and acute medicine - Emergency and trauma surgery - Head and neck inpatient services - Radiotherapy and inpatient and day cancer care and treatment This means they can make quicker decisions about care. The clinical model: Both our hospitals will continue to provide a number of services, which include: - Adult and children's outpatients - Urgent care services and medical Same Day Emergency Care (SDEC) - Diagnostics, imaging services including X-ray - Frail and elderly care services Within the new build facility there will also be a new Main Entrance, with open plan reception and hospitality offer. VISION The Trust's vision is to create a flagship retail hub within the Main Entrance that: * Enhances the hospital arrival and waiting experience. * Provides a high-quality cafe, retail and seating environment. * Supports staff wellbeing and convenience. * Provides access to food, beverages and essential products 24 hours a day. * Delivers a financially sustainable commercial partnership. * Reflects NHS values, sustainability objectives and the quality expectations of a modern acute hospital. * As this is a new provision no data is available on usage or uptake There is more than 200sqm of space allocated for use by it's chosen retail outlet partner. The RSH site currently has 4,300 staff, with an additional 1,000 expected daily for the new extension. ### Planning Information Please contact william.savage@nhs.net in order to receive the information for the engagement session on Tuesday 4th August and proforma. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/070099-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Jul 2026 | | Submission deadline | Not specified | | Future notice date | 11 Aug 2026 | | Award date | Not specified | | Contract period | 1 Mar 2027 - 31 Mar 2043 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST | | Locality | SHREWSBURY | | Post town | Shrewsbury | | Postcode | SY3 8XQ | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG22 Shropshire | | Local authority | Shropshire | | Electoral ward | Bowbrook | | Westminster constituency | Shrewsbury | | Delivery location | TLG West Midlands (England) | ## CPV Codes ### Divisions - 55 - Hotel, restaurant and retail trade services ### Codes - 55330000 - Cafeteria services - 55900000 - Retail trade services ## Release History - 24 Jul 2026 at 09:29 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/070099-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/070099-2026 24th July 2026 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.sath.nhs.uk/about-us/hospitals-transformation-programme/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d2de. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d2de.json.