---
title: "DN Colleges Group - Customer Relationship Management Solution and Implementation"
ocid: "ocds-h6vhtk-06d344"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d344"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d344.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d344.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DN COLLEGES GROUP"
published: "2026-07-24"
---

# DN Colleges Group - Customer Relationship Management Solution and Implementation

Buyer: DN COLLEGES GROUP  
Current stage: Planning  
OCID: ocds-h6vhtk-06d344

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## Summary

DN Colleges Group, a public authority operating at the sub-central government level in the United Kingdom, is planning a procurement process for a Customer Relationship Management (CRM) solution and its implementation. This initiative is aimed at enhancing the learner journey from enquiry through to application, admissions, and enrolment. The current stage of this procurement is 'planning', having started with preliminary market engagement to assess available CRM solutions, including licensing, implementation strategies, and integration needs. This tender, classified under 'services', anticipates a contractual period starting from 17th September 2026 to 16th September 2029, with potential extensions up to 2031. The procurement is expected to cover delivery across multiple UK regions, including UKC, UKD, UKE, and others, with a future notice scheduled for 27th July 2026.

This tender presents significant growth opportunities for businesses specialising in CRM software packages and software-related services, particularly those with expertise in Salesforce, which has been identified as the preferred platform. Companies well-suited to compete include CRM platform providers, implementation partners, and those with capabilities in software integration, support, and service delivery. Successful engagement in this procurement could not only enhance a business’s portfolio within the education sector but also broaden its market presence across various UK regions.

## Notice

DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment. The engagement considered available CRM platforms, licensing arrangements, implementation approaches, integration with existing Group systems, delivery timescales and support models. Following the market engagement and subsequent internal assessment, Salesforce was identified as the Group's preferred CRM platform direction. Information gathered through the engagement was used to inform the Group's CRM business case, requirements and subsequent procurement planning. No contract was awarded through the preliminary market engagement.

### Planning Information

DN Colleges Group undertook preliminary market engagement with CRM platform providers and implementation partners to explore available solutions for supporting the learner journey from enquiry through application, admissions and enrolment.
The engagement included supplier discussions, demonstrations and the review of indicative proposals. It considered platform functionality, licensing, implementation approaches, integration requirements, delivery timescales, support arrangements and indicative costs.
Information gathered through the engagement was used to inform the Group's business case, requirements and procurement approach.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/070299-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | 27 Jul 2026 |
| Award date | Not specified |
| Contract period | 16 Sep 2026 - 16 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DN COLLEGES GROUP |
| Locality | DONCASTER |
| Post town | Doncaster |
| Postcode | DN1 2RF |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE3 South Yorkshire |
| ITL 3 | TLE35 Doncaster |
| Local authority | Doncaster |
| Electoral ward | Town |
| Westminster constituency | Doncaster Central |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48445000 - Customer Relation Management software package
- 72260000 - Software-related services

## Release History

- 24 Jul 2026 at 12:39 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/070299-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/070299-2026
  24th July 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.dncolleges.ac.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d344. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d344.json.