--- title: "DCWW1860 - Reseller IT and Software Framework" ocid: "ocds-h6vhtk-06d594" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d594" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d594.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d594.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "DWR CYMRU CYFYNGEDIG" published: "2026-07-28" --- # DCWW1860 - Reseller IT and Software Framework Buyer: DWR CYMRU CYFYNGEDIG Current stage: Tender OCID: ocds-h6vhtk-06d594 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d594) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06d594.json) ## Summary Dwr Cymru Cyfyngedig is seeking bids for the "DCWW1860 - Reseller IT and Software Framework," targeting the services industry category within the United Kingdom, specifically in the region of Wales (UKL). The procurement process is currently in the tender stage, with significant dates outlined: enquiry period ends on 17th August 2026, tender period concludes on 24th August 2026, and the awarding period ends on 7th September 2026. The framework is structured under a Competitive Flexible Procedure, aiming for a four-year initial contract period with potential extensions up to a total of eight years. This tender covers categories like computer equipment and supplies, software packages, IT and consultation services, with delivery scheduled to start on 14th December 2026. This tender presents substantial opportunities for business growth, particularly for small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). The framework is divided into three Lots, allowing bidders to apply for individual or multiple Lots. Businesses specialising in hardware and software solutions, IT services, telecommunications, and associated technical support will find this tender particularly fitting, as it seeks to address a wide array of associated services such as installation, configuration, and maintenance. Moreover, with an estimated potential contract value of up to £48 million, it offers a considerable opportunity for technology providers to expand their market presence and forge long-term partnerships with Dwr Cymru Cyfyngedig. ## Notice The requirements for each the Lots are summarised below and more detailed scope is provided in the Scope of Services document. Bidders may bid for one Lot, any combination of two Lots or all Lots. Lot 1 - Hardware and Associated Services: For requirements involving hardware and related services only. Lot 2 - Software and Associated Services: For requirements involving software and related services only. Lot 3 - Integrated Hardware, Software and Associated Services: For future requirements involving hardware and software being procured together as an integrated solution. ### Lot Information Hardware and Associated Services Core scope -Desktop hardware, including personal computing and client access products. -Desktops, laptops, ultra-books, notebooks and netbooks. -Tablets, mobile phones, mobile internet devices, ATEX mobile phones and tablets. -Rugged laptops and personal computing devices for field operatives. -Thin client terminals and other end-user devices. -Peripheral equipment, including printers, monitors, projectors, docking stations, keyboards, mice and headsets. -Scanners, multi-functional printers, spares, accessories and consumables. -Infrastructure hardware equipment, including servers, storage and backup devices. -Networking products, routers, switches, wireless equipment, firewalls and security devices. -Cables, IP telephony and associated infrastructure equipment. -Associated bundled software, firmware, device management tools, networking software and related licences required to operate, support or manage the hardware. Associated services -Product selection and availability support. -Configuration, imaging, asset tagging and device enrolment. -Installation, deployment, integration and maintenance. -Technical support, warranty management, break-fix, repair and replacement services. -Delivery services, logistics and stockholding. -Warehousing, call-off stock and consignment stock. -Direct-to-user delivery, delivery management and packaging management. -Reverse logistics, including returns, faulty goods, recycling and disposal. -Refresh planning, asset management and utilisation reporting. -Secure disposal, data wiping, refurbishment, reuse, recycling and IT asset recovery. -eCatalogues, eMarketplace, punch-out catalogues, portals or other self-service ordering solutions. Future, optional or value-added scope -Audio Visual equipment. -Digital Meeting Room Technology. -Managed Device Lifecycle Services. -Leasing or other consumption-based or service-based models. -Product roadmaps, lifecycle management and end-of-life management. -Delivery tracking and improved delivery visibility. -Other future hardware delivery models. Renewal: An initial service period of four (4) years, with an option to extend for a further four (4) years at one (1) year intervals at the sole discretion of DCC. Software and Associated Services Core scope -Commercial off-the-shelf software. -Open-source software. -Software licences, subscriptions, renewals and associated software. -Software support and maintenance. -Productivity software. -Security software. -IT management software. -Networking software. -Database, analytics, business intelligence and other enterprise software. -Software delivered through on-premise, cloud, Software as a Service, Infrastructure as a Service, Platform as a Service or other subscription and consumption-based models. -End-of-life or end-of-support advice. -Renewal options and commercial optimisation. Associated services -Implementation services. -Software roadmaps. -Configuration, integration and deployment services. -Technical support. -Licence optimisation and renewal management. -Compliance advice and audit support. -Use-rights verification. -Guidance on licensing models. -Account management and reporting. -Training and customer documentation. -Service levels, KPIs and security support associated with the supply and management of software and related services. -Software portals, eCatalogues, eMarketplace or equivalent ordering solutions. Future, optional or value-added scope -Vendor-specific support. -Advice on licensing options. -Software Asset Management, including licence inventory, entitlement management, usage monitoring and reporting -Terms and conditions support. -Early life support. Renewal: An initial service period of four (4) years, with an option to extend for a further four (4) years at one (1) year intervals at the sole discretion of DCC. Integrated Hardware, Software and Associated Services Core scope -Hardware and associated services described under Lot 1, where relevant to the combined requirement. -Software and associated services described under Lot 2, where relevant to the combined requirement. -Combined hardware and software requirements. -Networking supply, including hardware and software support. -Digital Meeting Room Technology, where both hardware and software elements are required. Associated services -Associated services described under Lot 1 and Lot 2, where relevant to the combined requirement. -Product sourcing and quotation support for combined hardware and software requirements. -Configuration, licensing, installation and deployment where required as part of an integrated solution. -Coordination across relevant vendors, publishers, manufacturers and distributors. -Service management and reporting for the combined requirement. Future, optional or value-added scope -Desktop as a Service. -Managed Device Lifecycle Services. -Bundled hardware, software and support models. -Integrated commercial and value-for-money advice. -Future roadmap considerations. Renewal: An initial service period of four (4) years, with an option to extend for a further four (4) years at one (1) year intervals at the sole discretion of DCC. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/071347-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Competitive flexible procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Jul 2026 | | Submission deadline | 24 Aug 2026 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 14 Dec 2026 - 13 Dec 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £40,000,000 | | Lots value | £40,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DWR CYMRU CYFYNGEDIG | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF3 0LT | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Trowbridge | | Westminster constituency | Cardiff East | | Delivery location | TLL Wales | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 32 - Radio, television, communication, telecommunication and related equipment - 48 - Software package and information systems - 50 - Repair and maintenance services - 51 - Installation services (except software) - 72 - IT services: consulting, software development, Internet and support ### Codes - 30200000 - Computer equipment and supplies - 32232000 - Video-conferencing equipment - 32250000 - Mobile telephones - 32320000 - Television and audio-visual equipment - 32420000 - Network equipment - 32500000 - Telecommunications equipment and supplies - 48000000 - Software package and information systems - 48820000 - Servers - 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 51600000 - Installation services of computers and office equipment - 72000000 - IT services: consulting, software development, Internet and support - 72253000 - Helpdesk and support services - 72260000 - Software-related services - 72268000 - Software supply services - 72611000 - Technical computer support services ## Release History - 28 Jul 2026 at 14:44 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/071347-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/071347-2026 28th July 2026 - Tender notice on Find a Tender ## Notice URLs - https://dwrcymru-welshwater.bravosolution.co.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d594. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d594.json.