---
title: "IT Support Services"
ocid: "ocds-h6vhtk-06d5f5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d5f5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d5f5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d5f5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST"
published: "2026-07-30"
---

# IT Support Services

Buyer: NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-06d5f5

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## Summary

The Northamptonshire Healthcare NHS Foundation Trust has awarded a contract for IT Support Services to OneAdvanced IT Services Limited. This contract, identified as procurement number 072620, involves the provision of comprehensive IT support for a new cohort of staff, ensuring effective service desk support, desktop management, infrastructure support, and technical issue resolution. The contract, awarded through a direct award procurement method, is scheduled to commence on 15th September 2026 and last until 14th September 2028, with a potential one-year extension available. This procurement falls under the industry category of computer-related services and covers delivery locations in the UK, specifically in the UKF2 region. The contract lot has been marked as complete, with a value of £4,332,725, grossing to £5,199,270, and awaits signature finalisation by 12th August 2026.

This tender presents substantial growth opportunities for businesses involved in IT service provision, especially those capable of delivering large-scale infrastructure support and service desk operations. Companies that specialise in onboarding services, user provisioning, and incident management within the healthcare sector could find this contract especially lucrative. Firms with the capability to handle comprehensive IT management and direct service delivery with minimal interruption would be well-suited to compete in such tenders. The direct award method indicates a preference for providers that can meet specific criteria quickly and effectively, making it strategic for businesses to align closely with the buyer's needs and demonstrate robust service delivery capabilities.

## Notice

The provider will deliver end-to-end IT support services for an incoming cohort of staff, ensuring a seamless onboarding and operational experience from day one. Services will include Service Desk support (1st, 2nd and where required 3rd line), desktop and endpoint management, infrastructure support, and overall service delivery management. The provider will be responsible for user provisioning, device deployment and configuration, incident and request management, monitoring and maintenance of IT infrastructure, and resolution of technical issues across workplace technologies. This is an interim arrangement whilst NHFT transition services. This contract is subject to Trust Board Approval.

### Procurement Information

Partial replacement/continuation of existing services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/072161-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Jul 2026 |
| Contract period | 14 Sep 2026 - 14 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £4,332,725 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHAMPTONSHIRE HEALTHCARE NHS FOUNDATION TRUST |
| Locality | KETTERING |
| Post town | Northampton |
| Postcode | NN15 7PW |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | Windmill |
| Westminster constituency | Kettering |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ONEADVANCED IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72500000 - Computer-related services

## Release History

- 30 Jul 2026 at 11:59 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/072161-2026
- 29 Jul 2026 at 08:15 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/071510-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/072161-2026
  30th July 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/071510-2026
  29th July 2026 - Transparency notice on Find a Tender

## Notice URLs

- http://www.nhft.nhs.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.oneadvanced.com/managed-it-services

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d5f5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d5f5.json.