---
title: "Non-Emergency Patient Transport Services (NEPTS) - Croydon Health Services"
ocid: "ocds-h6vhtk-06d679"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d679"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d679.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d679.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CROYDON HEALTH SERVICES NHS TRUST"
published: "2026-07-29"
---

# Non-Emergency Patient Transport Services (NEPTS) - Croydon Health Services

Buyer: CROYDON HEALTH SERVICES NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-06d679

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d679)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06d679.json)

## Summary

The procurement process, managed by Croydon Health Services NHS Trust, focuses on awarding a contract for Non-Emergency Patient Transport Services (NEPTS) across various sectors, including outpatient, discharge, renal, bariatric, mental health, secure, and high dependency transport. Located in the United Kingdom (UKI62), this contract falls under the transport services category (CPV Code: 60000000). The procurement reached the award stage on 29th July 2026, with HATS Group Limited being the chosen supplier. The contract, valued at £6,810,000, was signed on 28th July 2026, employing a limited procurement method due to technical reasons, making it an award without prior publication.

This tender presents growth opportunities for businesses specializing in transporting patients and offering a wide range of healthcare transport services. Companies with capabilities in ambulance services, especially those adept at handling various patient needs such as bariatric and high dependency, are well-suited to engage in similar opportunities. Large-scale enterprises such as HATS Group Limited have previously secured contracts, indicating the potential for robust companies to expand their operations in a competitive healthcare transport sector. Engaging in such procurements can significantly enhance business portfolios within the public health service transport industry.

## Notice

Croydon Health Services NHS Trust intends to award a contract for the provision of Non-Emergency Patient Transport Services (NEPTS), including outpatient, discharge, renal, bariatric, mental health, secure transport and high dependency transport services.

The contract is being awarded under Direct Award Process C of the Health Care Services (Provider Selection Regime) Regulations 2023.

### Lot Information

Lot 1

The contract provides Non-Emergency Patient Transport Services for eligible patients requiring transport to and from healthcare services.

The service includes outpatient transport, discharge transport, renal transport, bariatric transport, mental health transport, secure transport and high dependency transport.

Following assessment under the Health Care Services (Provider Selection Regime) Regulations 2023, the Authority determined that Direct Award Process C is the appropriate award process.

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice published under the Health Care Services (Provider Selection Regime) Regulations 2023.

The award is being made using Direct Award Process C.

The Public Contracts Regulations 2015 do not apply to this award.

Croydon Health Services NHS Trust intends to observe the mandatory eight working day standstill period commencing on the day after publication of this notice.

Subject to no representations being received during the standstill period, the Trust intends to enter into the contract with the identified provider.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/071705-2026 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Jul 2026 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Jul 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £6,810,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROYDON HEALTH SERVICES NHS TRUST |
| Locality | CROYDON |
| Post town | Croydon |
| Postcode | CR7 7YE |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI62 Croydon |
| Local authority | Croydon |
| Electoral ward | West Thornton |
| Westminster constituency | Croydon West |
| Delivery location | TLI62 Croydon |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HATS GROUP |

## CPV Codes

### Divisions

- 60 - Transport services (excl. Waste transport)
- 85 - Health and social work services

### Codes

- 60000000 - Transport services (excl. Waste transport)
- 85143000 - Ambulance services

## Release History

- 29 Jul 2026 at 12:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/071705-2026

## Notice URLs

- https://www.croydonhealthservices.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d679. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d679.json.
