--- title: "Individuals with Complex Needs" ocid: "ocds-h6vhtk-06d71d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d71d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d71d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06d71d.json" source: "Find A Tender Service" current_stage: "Award" buyer: "NORTH TYNESIDE BOROUGH COUNCIL" published: "2026-07-30" --- # Individuals with Complex Needs Buyer: NORTH TYNESIDE BOROUGH COUNCIL Current stage: Award OCID: ocds-h6vhtk-06d71d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d71d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-06d71d.json) ## Summary North Tyneside Borough Council has successfully concluded a procurement process under the title "Individuals with Complex Needs," aimed at addressing inequalities and supporting vulnerable groups in the region. The procurement was finalized as a direct award under the Provider Selection Regime (PSR) and involves a contract period from 1st August 2026 to 31st March 2027. The service targets high-risk individuals with complex needs, such as drug and alcohol dependence, mental health issues, and social exclusion, and is designed to provide integrated health and social care solutions. The procurement process, categorized under community health services, was completed without competition, facilitated through a light-touch special regime suitable for SMEs. This tender process creates substantial opportunities for businesses involved in health service provision, particularly those with expertise in community health integration, social care, and outreach services. Tynehealth Limited, a small to medium-sized enterprise, was awarded this contract, highlighting the potential for smaller businesses to engage in public sector projects of this nature. Companies that specialize in addressing socio-economic challenges through targeted health and social interventions will likely find opportunities to partner with public authorities like North Tyneside Borough Council in future procurements. The focus on multi-disciplinary approaches and system integration presents an ideal environment for businesses capable of delivering comprehensive and inclusive service models. ## Notice This contract is a Direct Award made under the Provider Selection Regime (PSR) - Direct Award process A. The Service is to address inequalities and sustaining targeted interventions for high-risk cohorts. The service model reflects a whole-system, integrated approach, bringing together clinical expertise and social care-led coordination to address both the immediate healthcare needs and the wider determinants of health. This includes a strong emphasis on outreach, relationship-building, and person-centred support to re-engage individuals with mainstream services. The service is designed to address gaps in provision, enhance system integration, and support a coordinated approach to improving health outcomes for some of the most vulnerable residents in the borough. The target cohort for this service includes individuals who experience overlapping and inter-related challenges, including but not limited to: * Drug and alcohol dependence * Mental ill health and co-occurring conditions * Homelessness or insecure housing * Social exclusion and financial hardship * Safeguarding concerns, including self-neglect * Poor engagement with primary care and preventative services ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/071963-2026 | | Notice type | UK6 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Direct | | Procurement method details | Below threshold - without competition | | Tender suitability | SME, VCSE | | Awardee scale | SME | | All stages | Award | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Jul 2026 | | Submission deadline | Not specified | | Future notice date | Not specified | | Award date | 29 Jul 2026 | | Contract period | 31 Jul 2026 - 31 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | £73,000 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NORTH TYNESIDE BOROUGH COUNCIL | | Locality | NORTH TYNESIDE | | Post town | Newcastle upon Tyne | | Postcode | NE27 0BY | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | North Tyneside | | Electoral ward | Shiremoor | | Westminster constituency | Cramlington and Killingworth | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | TYNEHEALTH | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services - 85323000 - Community health services ## Release History - 30 Jul 2026 at 07:18 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/071963-2026 - 30 Jul 2026 at 07:13 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/071960-2026 ## Documents - https://www.find-tender.service.gov.uk/Notice/071963-2026 30th July 2026 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/071960-2026 30th July 2026 - Transparency notice on Find a Tender ## Notice URLs - http://tynehealth.org.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06d71d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06d71d.json.