---
title: "HAC6123 Integrated Information, Advice and Advocacy Service"
ocid: "ocds-h6vhtk-06da7e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06da7e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-06da7e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-06da7e.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "TOWER HAMLETS"
published: "2026-08-04"
---

# HAC6123 Integrated Information, Advice and Advocacy Service

Buyer: TOWER HAMLETS  
Current stage: Planning  
OCID: ocds-h6vhtk-06da7e

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## Summary

The procurement process for the "HAC6123 Integrated Information, Advice and Advocacy Service" is being facilitated by Tower Hamlets, a public authority within the sub-central government sector. Located in London, the procurement is in the planning stage and is set within the industry category of Health and Social Work Services. This procurement involves providing a front door service for adult social care, addressing multiple needs such as financial, health, and social care support. The process begins with a preliminary market engagement notice published on 4th August 2026, with a due event scheduled for 18th August 2026. The service contract is valued at approximately £4,743,924 and is intended to span 3+1 years. The procurement method will be a competitive tender.

This tender presents significant opportunities for business growth, especially for small and medium-sized enterprises (SMEs) and voluntary community and social enterprises (VCSEs), which are deemed suitable to participate. Businesses that specialise in providing integrated care and support services, along with expertise in health and social care sectors, may find this a prime opportunity. Companies that can offer effective screening and support solutions, with a focus on improving outcomes for residents and reducing the demand for costly social care interventions, will be competitive candidates. This procurement initiative reflects a commitment to enhancing access to necessary social care services in the UK, particularly from 16th February 2027, when the contract period is set to commence.

## Notice

The Integrated Information, Advice and Advocacy Contract is the integrated front door service for adult social care and provides information, advice and general advocacy around social care, health, wellbeing and social welfare. The service provides early help to residents who often have multiple needs ranging from financial difficulties, health needs and social care support. Acting as the front door for social care, the service provides an effective screening and support function to manage demand into social care. In providing good information and advice, directing people to community services for support and maximising opportunities for residents to help themselves, the service is delivering good outcomes for residents and is significantly reducing the need for more costly social care intervention as well as reducing waiting times for social care intervention. The contract will be a contract for 3+1 years through a competitive tender

### Planning Information

PME event to be briefed upon expression of interest

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/073425-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Aug 2026 |
| Submission deadline | Not specified |
| Future notice date | 14 Sep 2026 |
| Award date | Not specified |
| Contract period | 16 Feb 2027 - 15 Feb 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,795,139 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 1BJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 4 Aug 2026 at 07:18 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/073425-2026

## Documents

- https://www.find-tender.service.gov.uk/Notice/073425-2026
  4th August 2026 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.towerhamlets.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-06da7e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-06da7e.json.